How does Thunderbolt 8 keep rebooting?

Why open a member or pop-up "thunder promotion" of the ads?

1. Re-login account attempt

2, to see the Thunderbolt 7 on the left side of the head of the VIP logo is gray.

Warm tips

1, not grey, contact telephone service 400 1111 000

2, is gray, please search Thunderbolt 7 do not show members to solve.

Thunderbolt 7 has been constantly restarted, what is the reason?

1, the proposed uninstall the original thunder, download Thunder 7 latest version of the installation package.

Reinstall the attempt on another disk. (Please do not overwrite the installation, you must uninstall the reinstall, or you may overwrite the old problem)

2, if the problem can not be resolved, you need to understand the specific prompts you to locate processing, we suggest you call Customer Service hotline: 400-1111-000

Thunderbolt 7 Why is there no renaming feature? It used to be!

The current Thunderbolt version of the task that has been established is not supported in the Midway modification of the download file name.

Set after the download is completed automatically shutdown after the download failed will shutdown?

Download failure is not automatically shutdown, you can also directly view the estimated time of download, and then set the timer shutdown.

I download things with the Thunder after the memory occupies very high

The use of Thunder download will occupy the computer a certain amount of memory, this is the normal situation. Temporarily there is no good way to solve, we have in each new Thunder version of this situation to optimize, thanks to our Thunder product support.

Why is the Ppt,pdf format documents downloaded by Thunder changed into Word format?

This need to download resources according to the situation to judge, may be the resources are network disk, mailbox, need to login to download the forum and other places of resources, so actually downloaded the content and format are not wanted.

For example: Baidu Library, there is encryption processing, so the Thunderbolt 7 download is not the desired file.

Offline Page not open?

Offline Web pages cannot be turned on may be a problem with the network, try to ping.

Click on the computer at the bottom left-run-input cmd OK, appear a black Command box, re-enter again.

Ping space lixian.xunlei.com Enter.

Situation 1

If the reply message is timed out or the request times out or the address is incorrect, the confirmation address is indeed ping

Lixian.xunlei.com then it is the current network is abnormal or to the Thunderbolt there are restrictions on the inability to connect our server, this is a problem on the network.

Solution: You need to contact the network management or Internet operators to deal with.

Situation 2

If the reply to the information is normal, the following figure, may be due to the current network connection abnormal, suggest a half hour later to try, a long time can not be resolved please contact customer service 400-1111-000