method One, Kies 3 software to connect the computer (your computer does not have the Kies software installed need Baidu search download a installed in the computer, now the latest version of the Kies software for Kies)
Install the Keis software only need to put the mobile phone and computer universal data cable (that is, you charge the line to connect the computer can)
method Two, using third party tools, such as 360 mobile phone assistants
We install a 360 guards in the computer, when the mobile phone and the computer after the 360 guards will automatically identify and give us the phone to install the driver, installed after the mobile phone Assistant can operate or install software.
Note4 connect the computer how to do (if you use the third party synchronization software (Pea pod or 91 assistant), please turn on the USB debugging.
Problems with computer system or version number incompatibility
1. Check whether Windows Media Player is installed on your computer, check that the version of Windows Media Player in your computer is above 11, and recommend downloading the latest version of the software if the version is lower.
2. Disconnect kids equipment from the computer, open the Kies software, click on the "Tools" menu, select "Reload device Driver" try.
3. Replace the computer USB interface, the desktop is recommended to use the USB port behind the host.
4. Turn off anti-virus software or firewall attempts in your computer.
5. It may be related to the computer system compatibility program, you can also change other computer to try to connect.
In addition to the computer system reasons there may be the following USB does not open the problem
USB debugging function is turned off by mobile phone:
① mobile Phone set-general-about the device-click on the build number, hand opportunity to tip the number of clicks (7 times);
② then returns to the set-general-Developer Option-usb Debug-Cancel.
Then the phone can connect to the computer