How to better serve users? [Shadow Portrait of Tokai Chen Guangjin Blog]

Source: Internet
Author: User

Speaking of users, it is possible that our department users will not be like customer service department users, our users are more or internal users. In my usual work, I often cooperate with people in other departments. For the first two weeks, the Yahoo QA department and I said they wanted a batch of test accounts to log in to our test environment so that they could easily test them. I explained to him at the time that our test account management was administered by the Test team and told him the person in charge. In addition, I immediately and the Test manager to communicate, feasible. Then tell Yahoo colleague, he can directly find the person in charge, I have been with the Test director to say hello. Afterwards, I felt that they certainly had communicated, also had not received the Yahoo colleague feedback this question for a long time. I got a call today and another colleague from Yahoo asked about this, and I was wondering ... Asked later, they did not communicate with the Test Manager. This time I did not do the same, I asked him to explain the need for the account, and then email me and the test Manager, and then notify the Test manager, after his reply, and Yahoo's colleagues to confirm whether the solution. Got a positive answer. This thing, let me have some experience: 1. Customers to find you to solve problems, especially often to find you, is out of trust in you. 2. If he is used to finding me to solve the problem, although you have already coordinated, help him to find the person in charge, but maybe he will not get used to it. 3. Problem solving situation, be sure to follow. 4. Get the user's affirmative reply, the problem is solved. 5. Customer first, it really needs to be well understood.


It is said that men look at the United States map can prolong life, women to look at the United States map can beauty ...
So, where to look at the beautiful map? Honey, don't worry! In here---



Welcome attention! Light and Shadow Portrait of the public number!

Light and shadow portraits---and beauty.
(Portrait of a photographic art figure)
Copyright 2015 Lighting Technology Co., ltd All rights reserved

Reply 1: Home
Reply 2: Shadow Gallery
Reply 3: Community
Reply 4: Download app
Reply 5: Featured Articles List

Lightshadow Shadow portrait Abstract art macro Macro Animals Animal Nature natural black and white black-people portrait Celebrities Festival performing Arts line For Art City Urban Architecture building Sport Sport Commercial Commercial photography life Concert Street Family family transportation Fashion Fashion Travel Tour Film movie underwater underwater Fine Art Urban country exploration food gourmet wedding wedding journalism Uncategorized Miscellaneous Landscapes Landscape

How to better serve users? [Shadow Portrait of Tokai Chen Guangjin Blog]

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.