How to choose CRM from the perspective of party a

From traditional localization to SaaS CRM solutions, many vendors ' CRM products can't be called "cloud". They are just some of the CRM solutions that run on third-party (or self-built) datacenters. Here are the points that should be considered before four enterprises choose a CRM solution.

• Agility: SaaS claims can bring rapid deployment and more convenient software upgrades to your business. Does the SaaS provider really do that? Hardware and infrastructure configuration is one thing, software configuration, integration, testing, and deployment are completely different. How long does it take for new features to be released? Next big update how long do you have to wait, 5 years or longer? Who is responsible for the deployment and future ongoing management tasks, the enterprise's IT department is also the service provider.

• Controllable: This may be the advantage of traditional products. SaaS services often come with configuration settings to meet enterprise and industry-specific needs, but customization options are often limited. This becomes a problem when national policy privacy regulations are strictly required.

• Cost Model: One feature of SaaS products is low initial cost, higher cost of follow-up operation. When enterprises adopt cloud products, it is advisable not to consider the cost per user per month. Consider the cost of uploading and integrating data, management fees, and additional option fees, which may be the bulk of the costs. The corresponding cost savings in terms of deployment, development, and management tasks should also be considered.

• Flexibility: When choosing an enterprise application such as CRM, the ability to expand is often one of the issues to consider. This is asking if the cloud service is resilient? How much time does it take to expand during seasonal demand peaks?

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Many companies choose cloud services to reduce the cost of it, and then use the money for business innovation. Do not fantasize that existing cloud products can achieve this. Go deep into the details and get a good idea of what your business will lose from the Cloud CRM service.

So for any enterprise, CRM can be said to be essential. To look at the prospect of a CRM software, first of all to understand its background, in order to better choose a suitable enterprise CRM.

The new Microsoft Dynamics 365 has broken the stereotype of traditional CRM, a lightweight cloud CRM service. In the past, CRM applications were slow, complex, and experienced a lengthy deployment cycle, and once deployed it was difficult to adapt or change according to company business innovation. Microsoft Dynamics 365 is fast, flexible, and can evolve as your business grows.

The new Microsoft Dynamics 365 has a strong business analytics capability, a solution that caters to specific needs, helps management make faster and more targeted decisions, has strong scalability, data center-wide cloud services, and has successfully built the strongest partner ecosystem in the market today. Its cloud service supports a wide range of business from standalone modules such as human resources management to complete end-to-end business operations.

In fact, it will release nearly 50 complementary solutions in the azure marketplace and will gradually open to customers and invite trials. Microsoft Dynamics has a loyal team of strategic partners that make up the first-stage user of Dynamics 365, so Microsoft's product group continues to receive feedback and advice from top companies around the world in developing and refining the new Microsoft Dynamics 365 process.

Microsoft will take advantage of the new Dynamics365 to firmly grasp the global midsize enterprise market corporate customers, sweeping from manufacturing to retail to professional services in almost all industries. With the feedback from the new Microsoft Dynamics 365 business operation, small and medium-sized companies in China are more confident about this vision.

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The people in our circle have been paying attention to Dynamics365 for a long time, and think it is the best time to reconsider the internal processes of the enterprise. Reduce the complexity of your entire IT architecture, improve system flexibility, and lay out key information to every location your company needs. Recall that CRM is a mirror, it accurately reflects the business management ideas and processes, so you can also through this channel to view the enterprise. "Not only can the information obtained through it channels be translated into realistic productivity, empowering the business unit, but also providing intuitive analysis with an easy-to-use and familiar Office interface, plus the advantages of cross-platform access to a wide range of devices, anytime, anywhere.

For example, improve the efficient customer management model than the traditional CRM solution: the new opportunity to follow the customer's project progress through Dynamics 365, from the project supervision to the registration of the bill of Materials, to the overview of the buyers and quotation indicators, so that the enterprise's energy does not have to spend a lot on the management of IT infrastructure, And can really focus on internal processes, business and customers. And with surface and the drivers on their mobile phones, so long as they connect to Wi-Fi, Cloud CRM is always available, and work can continue anywhere.

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How to choose CRM from the perspective of party a