How to create a voice policy and configure records for PSTN usage

If you want to create a new speech policy, follow these steps. If you want to edit the speech policy, see Modify speech policies and configure related steps in the PSTN usage record.

Attention:

Each speech policy must have at least one associated PSTN usage record. To view a list of all PSTN usage records and their properties provided in an enterprise voice deployment, see View the PSTN usage record.

Create a voice policy

1. Log on to the computer as a member of the RTCUniversalServerAdmins group or as a member of the Csvoiceadministrator, Csserveradministrator, or csadministrator role. For more information, see Delegating installation permissions.

2. Open the browser window and enter the admin URL to open the Lync Server Control Panel. For more information about the different methods that you can use to start the Lync server Control Panel, see open Lync Server Management tools.

3. In the left-hand navigation bar, click Speech Routing, and then click Speech Policy.