How to remove wipe remote wipe BlackBerry phone on BES 5

Source: Internet
Author: User
Tags system log

Remote Erase action method

http://www.blackberry.com/btsc/KB04529

Extract:

BlackBerry Enterprise Server 5.0 to 5.0 SP3

1. In Theblackberry administration Service, on the BlackBerry solution Management Menu,expand User.

2. Clickmanageusers.

3. Search for Auser account.

4. In the SearchResults, click the PIN for the user account.

5. In the Theactivation list, click Delete All device data and disable device.

6. Click Yes-delete All device data and disable device.

Confirm remote wipe success in BES system log

http://www.blackberry.com/btsc/KB21588

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