How to resolve the issue when GLPI uploads an slkfile?

When GLPI exports the slkfile, it will introduce you to major accounts. & nbsp; I have a glpi program, which is a management component of the it industry, which has a failover function, all the encoding formats are UTF-8, but when I wrote the Chinese part, I generated a response. have you done any research in this area. & Nbsp; how can this problem be solved ?, When an slk file is exported from a GLPI volume
Ladies and gentlemen,

I have a glpi program, which is a management component of the it industry. one of the modules provides the function, and all the modules are UTF-8, however, when I was writing a Chinese part, I was asked if I had done some research in this area.

How can this problem be solved?

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When the Chinese part is written, the problem occurs.
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Is the exported Chinese part from the database or from where?
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Let's test this article.
Http://www.fwolf.com/blog/post/434