How to solve the problem of QQ blue screen in Windows Vista

BecauseQQTheNProtectThe keyboard input encryption control is not compatible with the latest Windows Vista operating system. Therefore, Windows Vista users may encounter computer blue screen failures when using QQ.

Temporary solution to the blue screen problem:

1. Find the installation directory of QQ as follows:

Find the QQ icon on the desktop, right-click the icon, and click "properties" in the displayed menu"

In the pop-up window, click "open file location" and go to the QQ installation directory.

2. Delete the npkcrypt. sys/npkcrypt. vxd/npkcusb. sys files in the QQ installation directory. (Please disable QQ before deleting files)

3. log on to QQ again

Because the files related to the keyboard encryption control have been deleted, QQ will detect that the keyboard encryption control is damaged, and a prompt is displayed on the logon interface. This is not caused by Trojans. Follow the prompts and enter your account on the keyboard.

TIPS: if the "Automatic Logon" option is selected, you will be free from using the software disk every time you log on to QQ.