How to troubleshoot problems where a printer cannot print and the document fails to print

symptoms and solutions for printers that cannot print:

First symptom: The document failed to print, a yellow exclamation mark appears in the lower-right corner of the taskbar, and prompts "the document failed to print." The USB connection fault of USB printer, bad contact and abnormal printer drive are multiple reasons of similar problems.

　　The solution that the document failed to print:

Step 1: Reseat the USB cable and remove the rust on the metal part of the USB plug.

Step 2: Reinstall the upgrade printer driver using the Driver wizard or the original drive CD;

Step 3: Use antivirus software to perform a comprehensive scan;

Step 4 If you print the file on a USB disk or a removable hard drive, copy and paste the files into your local disk in advance before you print your job.

Second symptom: A document is to be printed because of the administrator, mostly because of incorrect operation or because the printer system memory is full.

　　A document is to be printed because of the solution of the administrator:

1. Locate the printer icon in the lower-left corner of the taskbar. Double-click on the printer icon, clicking Printers in the Pop-up dialog box, clicking "Cancel all Documents" or finding "status" as the wrong document name in the document name, clicking the right mouse button on the document name, selecting "Cancel", and then turning off the power of the printer. Turn on the printer after restarting the computer, and then print the wrong document again;

The third symptom is that the printer properties cannot be displayed, the printer daemon is not running or the RPC server is unavailable, and similar symptoms occur because the printer is a shared resource and the printer host is not powered up.

solution where the RPC server is unavailable or the RPC server is unavailable:

Step 1: Open the printer host (the computer on which the printer is installed);

Step 2 Check the LAN line, router, hub and LAN IP settings;

Step 3: Check that the printer host has canceled printer sharing.

Symptom Fourth: The operation cannot be completed. The Print Spooler service is not running; The Print Spooler service does not start or is disabled is the cause of this symptom.

The operation could not be completed. The Print Spooler service does not run a step solution:

Solution: Open the "Start" menu, select "Run", enter "Services.msc", in the service (local) right to find and double-click to open the "Print Spooler" service, click "Start" and change the "Startup Type" to "automatic"; Finally power off the printer to restart the printer.

Fifth symptom: The printer does not respond, after clicking the print system and the printer does not have any reaction, the missing system file "Spoolsv.exe", is causes this problem.

The printer does not respond to the solution:

Step 1: Use antivirus software first to do a total anti-virus;

Step 2, copy the "Spoolsv.exe" in the I386 folder of the system installation disk or download the "Spoolsv.exe" file over the network, and put it under the "System32" folder on the C disk.