A "problem step recorder" tool provided in Windows 7, through which we can record problems on the screen to the other party, in this way, when the other party understands our operation process, it is convenient to solve the problem as soon as possible. The procedure is as follows: 1. Click "Start Letter"> "run" "and then click" restart psr.exe ". Click" OK "to open the problem recorder toolbar and click" start record. 2. after the program starts, we can use the tool to record the screen. When recording, click the start record button and the problem step recorder is in the recording status, in this case, the [problem step Recorder] can monitor the mouse operations on our screen at any time. When we re-operate the problematic program, each time we click the mouse on the screen, [problem step Recorder] automatically captures the current screen and saves each screenshot as an image to a specified folder.