When using a computer, we tend to have problems with certain operations on the desktop, so we have to ask for help when we are unable to solve the problem. Alas, it is difficult to ask for a favor, but it is more difficult to ask for a remote solution if it is the best. In the Windows7 system provides a "problem step recorder" tool, through which we can record the problems on the screen, and then send it to each other, so that when the other party understand our operation process, we can not solve the door.
1. Recording screen information
Using the problem-feedback recorder is very simple. First of all, in the "start" → "Run" type "psr.exe" command, click the "OK" button, if the prompt is missing ATL71.dll file, please own Baidu, open the "Problem step Recorder" tool bar interface.
After the program is started, we can use the tool to record the screen, when recording, click the Start Record button, and the problem step logger is recorded, and the problem step logger can monitor mouse actions on our screen at any time, and when we rerun the problem program, each mouse click on the screen, The problem step logger automatically screens the current screen and saves each screenshot as a picture to the established folder. ""
2. Add a comment to the recording screen
If we want to add annotations to an operation on the screen, this is convenient for later viewing. When you add a comment, click the Add Comment button in the question step logger interface. At this point we see the mouse into a "+" word, drag to the mouse in the need for a logo in the interface to draw a rectangle, at this point in the bottom of the screen pop-up "Add Comment" dialog box, this input problem description information. When the screen information recording is complete, click Stop Recording to terminate this desktop recording.
After recording, a Save dialog box pops up, where we can save the recording file Lti_dsdk_dll.dll as a zip compression package. After extracting the compressed package, we see that the recorded file is not a video file, but rather a MHTML report file.
Opening the file, we saw that we took screenshots of each step on the screen, highlighted the mouse-click area, and supported the slide view, and finally generated a compressed MHTML report file to send to the Help object.