HTC Incredible s unlimited restart

This problem occurs when my mobile phone is connected to my computer and I restart my mobile phone. At this time, the mobile phone enters the desktop and the desktop is loading, but before the desktop is loaded, the mobile phone will automatically restart again, followed by an unlimited restart. then I forcibly unplugged the battery, press the power key and press the volume key to enter recovery mode, select factory reboot, and the phone will automatically reply to the factory settings. I guess the app in the phone caused the phone to restart. Because this is the company's mobile phone, there is no important data, it does not matter to restore the factory settings.