IMAIL FAQ Graphics Demo Solutions _ Application Tips

Installation considerations:

If you are installing IMAIL on your local machine, please verify that your network adapter has been set up before installing IP remote servers that can be ignored because the remote server does not have an unbound IP


Q: Why imail Admin users cannot log on after installation
A:
1. The default root user is disabled, please open this user
2. Local installation, verify that your network card has been set IP

Q: Why is my post office unable to send letters or receive letters?
A:
1. Cannot send a letter: Confirm your server firewall to open pop3:110 smtp:25 port
2. Cannot receive the letter: confirms that your domain has made the MX record to view the MX record the method: Runs--cmd--nslookup--set type=mx---negoo.cn (your domain name)

If a message similar to the following appears, the MX record is valid

C:\Documents and Settings\administrator>nslookup
Default SERVER:NS.GROUP.YFC
address:202.103.44.150

> Set TYPE=MX
> your domain
Server:ns.group.yfc
address:202.103.44.150

Non-authoritative Answer:
Your domain MX preference = ten, mail exchanger = Your server IP

your domain name nameserver = domain name DNS server
your domain name Internet address = You server IP
DNS server internet address = DNS server ip>

Above is just an example of an MX record that is valid

If rising messages are sent or received for monitoring, it may also lead to the inability to send letters and receive letters, so shut down antivirus software and firewalls in the test phase to troubleshoot the problem
Other anti-virus software may also cause can not send letters or receive letters such as: MacFee, such as




What you need to do after replacing the server IP


1, start → run: regedit  , Open Registry Editor.

2, locate the IMAIL domain address. Choose "Hkey_local_machine→software→ipswitch→imail→domains". &NBSP

3, changing the old IP address key value to the new IP address. Select the original ip→ right → rename, and then change to the new IP address "xxx.xxx.xxx.xxx"

4, continue to choose the name of your computer named key → right window →address→ Double-click, and then changed to the new IP address xxx.xxx.xxx.xxx "

5, finally enter" Imail administrator ", the" SMTP "service  Stop  then  Start , the modification is effective.