[Import] An email sent by Guo taiming, President of Taiwan Hon Hai, to employees is of great reference.

Colleagues:
　　
We can check our work attitude on our own!
　　
If:
　　
(1) You just answer the phone and tell the customer that you don't know and there is no way.
　　
(2) You just open an order, do not contact, do not track, there are problems, do not return, do not deal.
　　
(3) You just make a report and are not sure whether the number is correct.
　　
(4) You just answer the phone and never want the customer to feel satisfied or want the customer to order more goods.
　　
(5) You just think that you are an assistant and never thought that you represent the business, supervisor, boss, and company in a single word.
　　
Then, you are not enough to be a competent assistant. Anyone can replace your work.
　　
If:
　　
(1) You never keep your team's performance goals in mind.
　　
(2) You have never thought about how to achieve your personal goals.
　　
(3) After sending the sample, I never thought about the result and why I didn't receive the message.
　　
(4) After the price is quoted, the reason why there is no order is not tracked, and the transaction can be made as much as possible.
　　
(5) When there are too many orders, I never thought about what is going on, and I dance with the customers.
　　
(6) if there are fewer orders, we will not trace any reason, and we will have no feeling or action.
　　
(7) You never wanted to be more professional and trustworthy in front of customers.
　　
(8) Work is not planned, time is not managed, cost is not controlled, and customers are not educated.
　　
(9) You think it is troublesome and painful to develop new customers and markets.
　　
So, you are not enough to be a competent business person, and you are a burden to all of us.
　　
If:
　　
(1) You do not regard customer requirements as very important.
　　
(2) You will not take the customer complaints as a priority and actively investigate and review them.
　　
(3) you often don't deliver goods on time, and always wait for you as a customer.
　　
(4) You may be annoyed when the business reflects the customer's problems.
　　
(5) The customer is picky about the quality of response, and regards him as a bad customer.
　　
(6) You often talk about "very troublesome", "difficult", "don't want to", and "impossible.
　　
(7) You go to work every day as a routine task and do not take the initiative to find problems or improve quality.
　　
So, you are not enough to be a competent production department supervisor. I am tired of working with you.
　　
Every day, we work hard outside, without good quality and good service backing. All results will be compromised, and our promises to our customers will jump, we are a company with first-class eloquence, second-class quality, and three-class services.
　　
If:
　　
(1) There are cursing, no praise, punishment, and no rewards.
　　
(2) do not take immediate action in favor of the enterprise.
　　
(3) I often talk about "look at" and "study again.
　　
Then, I can only secretly say that you are not a competent boss. You are still my boss.
　　
Conclusion
　　
(1) Guo taiming said: I am not a genius, because the genius can only stay in the sky. We are at most a talent, but we need to have the execution to count. Every day, everyone has time pressure, quality pressure, cost pressure, and performance pressure. Isn't it a job? Instead, click "play 〞. I feel the same way, and lack of pressure will make me aging.
　　
(2) last year, we achieved average performance. This year, our goals have been fixed. After six and a half months, although we have not achieved a good deal for the time being, we are still confident that the boom and SARS are not terrible, and we are afraid that we are not aware of the crisis, no review capability, no execution capability.
　　
I have a dream:
　　
I hope that you will have an irreplaceable position in the Organization.
　　
I want every department to be irreplaceable in the company.
　　
I hope that our products, quality, and services will become irreplaceable in the hearts of our customers.
　　
I hope that you can work hard and enjoy a rich harvest at the end of the year.
　　
I hope to enjoy it again and feel better when I reach my goal.

Source: http://community.hf-mstc.org/cs/blogs/shakewang/archive/2006/05/08/2210.aspx