According to a survey by forresterresearch, the information internal capacity of global enterprises is growing at an average rate of 200% per year. Compliance with regulations represented by the Sarbanes-Oxley Act imposes high requirements on Enterprise Information retention and document management. All these reasons Promote the Development of Enterprise Content Management (ECM). The concept of ECM has been around for a long time and is not a brand new transaction.
The initial application of enterprise content management comes from the era of PC's popularity, and the requirements for converting Enterprise Documents, libraries, archives and other paper documents and content to digital documents and content. During the explosive development of the Internet, the content of websites with web pages as the core increased in a series. The resulting web content management is another new meaning of content management, and triggered the second upsurge in content management.
Gartner provides such an explanation for Enterprise Content Management (ECM): enterprise content management should include internal enterprise (Intranet) content Management, Web content management, e-commerce transaction content management, and exclusive enterprise Internet information sharing content management (such as CRM and SCM ).
As an enterprise content management software vendor, sitech is committed to providing customers with an overall solution for enterprise content management including knowledge management, document management, and professional consulting services. Its representative product is Sizhi ECM. The object of enterprise content management, that is, the content in Enterprise Content Management, refers to various documents, reports, bills, webpages, pictures, and faxes of the enterprise, multimedia audio, video, and other information carriers and modes.
The following factors contribute to the huge demand for ECM (Enterprise Content Management) software:
(1) knowledge is the fortune of an enterprise. In the Internet interaction process, only one in ten involves sales, and nine out of ten are related to information interaction. The knowledge acquisition of employees is increasingly dependent on the Internet, especially in the personalized environment of e-commerce, in order to make a purchase decision, the customer needs to obtain information intelligently, not only the quantity and price of goods, more importantly, it may be the product manuals, security guarantees, technical indicators, after-sales services, and image files.
(2) timeliness and accuracy of information. Whether on the Intranet or the Internet, information is updated more and more quickly, and the information production of enterprises and institutions is growing more and more, and the trend is growing exponentially, enterprises and institutions need a powerful, scalable, and flexible content management technology to continuously update and maintain information, at this time, how to ensure the accuracy and authenticity of information will become more and more important.
(3) demand for unified Intranet and Internet of enterprises increases. With the informatization of enterprises and institutions, more and more information is exchanged between Intranets and external networks. For internal enterprises, an excellent content management system, it can effectively collect and reuse information and value-added use of information. For external networks, more importantly, it is truly interactive and collaborative content.
From the information point of view of enterprises and institutions, obtaining and transmitting content is the purpose of using ECM (Enterprise Content Management) software, si Zhi ECM stores, protects, shares, and manages documents in a secure and collaborative manner. Help enterprises manage the entire lifecycle of enterprise knowledge more efficiently: from creation, modification, version control, approval process, storage, query and reuse, implement team spirit-driven and team-oriented document collaboration and knowledge management. It helps enterprises comprehensively improve team efficiency, reduce costs, and achieve more accurate decisions and more efficient management.
Compared with a large amount of data in the Business Information System for transaction records, process control, and statistical analysis, the content has a specific and continuous value, this value is generated and amplified in the process of sharing, retrieval, analysis, and so on, and ultimately has an impact on the business and Strategy of the enterprise.
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