In-company wiki, have you set up it?

Wiki is a collaborative works platform or an open editing system. We can use wiki to build a help system and a knowledge base system. The most famous public Wiki in China is Baidu encyclopedia. Here I will discuss the company's internal wiki.

 

Functions of the internal Wiki

1. Encourage sharing

Sharing is the spirit of the Internet. wiki can integrate mutual assistance into the corporate culture. In addition to work achievements, employees can experience the achievements and happiness of helping others while working.

 

2. improving employees' personal abilities

Many difficult and profound problems have finally been solved by the research team for a long time. However, you may not be able to clearly explain your ideas to others. In addition, after a month, you may not understand it again. If there is a summativeArticleThis is a great improvement for yourself and everyone. At the beginning, it may be a little difficult; but as long as you stick to it, as long as there is a commodity in your stomach, it will be smooth after a long time. Summary: exercises are required;

 

3. Inheritance Technology

The departure of employees, especially the departure of core employees, is a great deal of loss to the company. How can we minimize the losses caused to the company? If employees share their knowledge and share their previous work experience in the Wiki, they will be more comfortable and grateful to you, I have written everything I know. Isn't there no core competitiveness? If you think so, it's a big mistake. People are always making progress. The more you write, the faster your self-improvement is. Maybe, before you write all you know, you will be promoted in your position, rather than leaving your company. Your contribution to the company will be visible to everyone, you have created a culture of sharing and mutual assistance. You can also learn a lot from your colleagues.

 

Build Wiki

Small companies, especially entrepreneurial companies, generally do not need to develop their own internal knowledge base systems. They can use an Open Source wiki to build their own systems. Currently, there are many open source wiki systems on the Internet, you can set up a wide range of options based on your company's needs. Here is an introduction to wiki open-source software. Mediawiki is the most widely used system software. In addition to the open-source free Wiki in the above link, interactive wiki is a good solution in China, with authorization fees. Of course, payment also supports customer service, it is also an option that is difficult to build on your own.

 

Notes

Companies generally have technical or business confidentiality. The internal wiki system should adopt effective measures to prevent external access, and meanwhile, Baidu crawlers should be rejected;

 

Internal company example

Ericsson

Ericsson has a self-built wiki system. The technical support staff first queries the wiki system to check whether similar solutions are available when receiving the first-line report. After the employee solves a problem, it will also be summarized and written for reference by other colleagues;

 

Public wiki Resources

Baidu encyclopedia

Wikipedia

Posted by: Large CC | aug21, 2012

Blog: cnblogs.com/me115/

Weibo: Sina Weibo