In the words of the word, it is said that it is not, and that it is not, and that it is not, that it is not gu (gǔ)

Source: Internet
Author: User

Objective

An efficient team is inseparable from leader and group members prior to the collaboration of members and crew. The basis of cooperation is the negotiation and coordination of each other, the unification of opinions, and then the action under the premise of consensus. So how can we reach a consensus with the team members? Communication with team members is essential.

Be prepared to communicate before you do it

Confucius said: "In terms of words, it means that they are impatient, that they are silent, that they are not, that they are not gu (gǔ)." "It means saying:" It is not there, you come out to express your opinion, this is called hasty, words have said this, you should have said naturally, but you hesitate to cover up, this is called a word does not say, do not look at other people's face, come up to talk, called Blind. Communication is not simply a simple expression of what you want to say. Good preparation is essential.

Choice of communication locations

Communication with the team members is not necessarily in the conference room, different communication scenarios, different personnel characteristics can choose different communication locations. For example, if you want to talk to your crew, you can choose a relatively relaxed café,

The choice of communication opportunity

The primary purpose of communication is to improve the willingness of people to communicate, when the team members in a bad state to avoid communication. For example, members of the team today out of a line accident is depressed, leader also called the team to know before the technical investigation of the arrangement of things, in this case, the team is obviously not in the mood to communicate with you these things, it may be a few days after the members of a stable mentality.

Preparation of communication content

Communicate with the team members first want to understand the purpose of communication, this time to find the team members to communicate exactly what is the communication process to close the theme. Be prepared to communicate the material, such as to point out the team members of the problem should be in advance to collect the details of the team members of the case and the group chat more easily convincing. Team members may ask questions to be prepared in advance, how to solve the problem, to avoid the lack of answers or answers not perfect embarrassing scenes affect the communication effect.

Matters needing attention in the process of communicating with team members

Eliminate team members ' nervousness and defensive mentality

When leader to find the team members are usually more nervous, some of the fear of leader itself, there are some of the content of the communication will be ignorant feel nervous. And the communication between the subordinate members will naturally build a defensive line to protect themselves. How can we get the team members to eliminate tension and defend their hearts? The appropriate communication location and communication environment mentioned above can relieve the tension, and the choice of seats is also important when communicating. Two people do relatively close, for example, sitting on either side of a table or looking for a small table face and sit will feel more relaxed, on the contrary if two people do at the Long conference table at both ends of the team will feel leader high domineering.

Proper limb contact can also allow the crew to relax, such as tapping the shoulder (and communicating with the opposite sex).

Listen patiently

Listening reflects the basic qualities of the manager. It is impossible to communicate effectively with others without listening to the demands of others. The patient listens to need the manager to create the good listening environment, maintains the calm mentality, must face with the smile, lets the appeal person feel relaxed freely, at the same time do not interrupt each other's talk, do not find fault, do not express their different opinions on the spot, not to argue with each other, to try to avoid using negative or comment on the answer, We should try to understand every word of the listener, repeat the other's language when necessary, and use body language such as eyes, expressions, gestures and so on to express your earnest listening state and encourage the appeal.

Full respect for team members

Pay attention to your behavior. In the process of communication, eyes should look at each other and have eye contact. Avoid some gestures, such as legs, nails, etc. Correct posture, try to avoid leaning on the chair, not to lie on the table and communicate with the crew.

After the team members have finished expressing their appreciation and encouragement, the good side should be based on affirmation.

Leader in the expression of the members feel. Avoid using sharp, caustic words to avoid personal attacks.

Respect the privacy of members. Members of the individual, family and other things, if the team members are unwilling to say not to ask, will arouse the dislike of the group members.

Leader adjust a good mentality

Avoid selfishness, arrogance, and self-esteem. For example, because your mistake led me to be scolded by the leader, do not affect my performance and other completely selfish words.

Don't show indifference to the team members. For example, you have to solve your problem by yourself and I have nothing to do with it.

Equal communication, to avoid me being authority. For example, whether you are leader or I am leader, I am in charge of this matter. Don't talk nonsense, just like I said.

Control emotions. Communication with the team members should always be in a peaceful atmosphere, leader to control excessive behavior, pay attention to the tone of communication, pay attention not to the group vent dissatisfaction.

Promote honesty with team members

The communication process is as direct as possible. Leader and team members can properly pave the way, but to the point of the child, the direct expression of the innermost feelings and ideas, do not beat around the bush hint let the group suspicion.

In the words of the word, it is said that it is not, and that it is not, and that it is not, that it is not gu (gǔ)

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