Usually the user is accustomed to write a greeting at the beginning of the letter to show respect and greeting to the recipient, such as "Dear Mr. Zhang", "Dear mr.chen" and other forms. When a user makes a mail merge in Word 2010, you can insert a greeting at the beginning of a letter, as described in the following steps:
Step 1th, open the Word 2010 document window and move the insertion cursor to the beginning of the letter. Switch to the Mail ribbon and click the Greeting button in the Write and Insert Fields group, as shown in Figure 2011080301.
Figure 2011080301 Click the Greeting button
Tip: If the greeting button is not available, you will need to click the Select Recipient button in the Start Mail Merge group and select the appropriate recipient list (refer to the Edit recipient list in Word 2010 document).
Step 2nd Opens the Insert Greeting dialog box, which defaults to dear in the greeting format prefix edit box, where the user can enter his or her own content (such as "Dear"), and the ending symbol can select a comma or a colon. In the preview location you can see the greeting effect that was eventually inserted into the letter, as shown in Figure 2011080302.
Figure 2011080302 The Insert Greeting dialog box