Introduction to the new functions of Oracle managed CRM R16

Oracle has recently launched the five new features of Oracle managed CRM R16, following the introduction of Oracle Managed CRM version 16 (CRM on Demand R16) last month. This article will introduce the five features.

BEIJING, February 24, 2009-Oracle recently launched the five new features of Oracle managed CRM R16, following the launch of the Oracle Managed CRM version 16 (CRM on Demand R16) last month. As the latest version of the industry-leading Oracle Managed CRM, Oracle managed CRM R16 has further honoured Oracle's commitment to continuous innovation in CRM services. These five features are: Oracle Managed self-service e-Billing (Oracle Self-Service e-billing on Demand), Oracle Sales Database (Oracle Sale Library), Oracle Managed CRM transaction management (Oracle CRM on Demand Deal Management), Oracle Managed CRM Enterprise Disaster Recovery (Oracle CRM on Demand Enterprise disaster Recove RY) and Oracle Application integration architecture integration from Oracle-managed CRM to JD Edwards EnterpriseOne.

Through interactive reporting, advanced analysis and payment Card Industry data security Standard Level 1 certification, Oracle Managed Self-Service e-bills can help customers improve loyalty, accelerate collection and reduce costs.

Oracle Sales database is a unified enterprise sales material Knowledge Base, which enhances the collaboration among sales teams and strengthens their proximity. Salespeople can quickly and easily create targeted and effective presentation documents and find relevant content by accessing, previewing, and downloading slides (or the entire presentation document). A rich set of social networking tools can help users share, evaluate, review, and annotate slides so that everyone in the company can use the most effective sales materials.

Oracle Managed CRM Transaction management allows your sales team to negotiate in a more efficient way to maximize profits. In addition to having a highly intuitive user interface, the software also supports scoring and recommending prices for new transactions, and its advanced assumption models and market information, and the ability to provide customer purchase history, can help customers maximize revenue and profits, achieve more efficient price negotiation and speed up the transaction.

By providing an annual disaster simulation and assured recovery objectives and a real-time synchronization database, users of Oracle managed CRM Enterprise disaster recovery can safely mitigate risk, maintain business continuity, and comply with regulatory and regulatory processes at any critical moment.

Integrated Oracle Application integration architecture from Oracle managed CRM to JD Edwards EnterpriseOne now offers a comprehensive quote and order business process for JD EnterpriseOne 8.12 customers to achieve real-time synchronization, The user interface can be integrated into quotes, orders, and data for accounts, contracts, and products. By implementing this new integration, or by expanding existing investments in JD Edwards EnterpriseOne to provide customer relationship management when needed, and by maintaining a single view of customers, companies can increase customer satisfaction through more accurate and timely ordering, speeding up transactions through a comprehensive pricing and ordering process, Save time and reduce business risk by achieving product integration.

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