The use of the Assistant can be effective Computer Management of mobile phone data, however, some netizens reflect the link timeout phenomenon, this is how to do? The following small series for everyone to bring a job assistant not even solution.
If the assistant can't connect, Apple's assistant won't be able to fix it.
First, please confirm:
① data cable and computer USB interface normal state
② has the latest version of itunes installed on the computer side
1, to confirm that the equipment is Apple equipment, if it is false may cause the USB connection is unstable, will also appear abrupt disconnect phenomenon.
(A removable disk appears on my computer after connecting to the computer. Mobile phone prompts to select the camera and so on are fakes or fake goods) 2, please confirm your device connected to the computer, the phone is charging (make sure the data line is good), and my computer has the iphone feature recognition "XXX's iphone digital camera ( XP) "or" Apple IPhone (Win 7) "(pictured below)
3, please confirm My Computer Device Manager does not hit the exclamation point drive!
XP User: Right click on "My Computer"-admin-Device Manager-Universal Serial Bus controller-apple Mobile Device USB Driver, there is no exclamation point, if there is, please right-click Update drive.
Windows 7: The user right click on "My Computer"-Properties-Device Manager-Universal Serial Bus controller-apple Mobile Device USB Driver, there is no exclamation point, if there is, please right-click Update Drive
If the Apple Mobile Device USB Driver is not listed, you will need to manually install the driver:
1. Click on "Portable Devices" in "Device Manager", then right-click on the Apple IPhone, Apple IPad or Apple IPod entry, and choose Update Driver from the shortcut menu.
2, click "Browse the computer to find driver software."
3, click "Select from the computer's device driver list".
4. Click the "Install from disk" button. (If the "Install from disk" option is not displayed, select the device categories (if listed), such as mobile or storage devices, and then click Next. The "Install from Disk" button appears. )
5, in the "From Disk Installation" dialog box, click the "Browse" button.
6, browse open to the following folder: C:Program FilesCommon filesapplemobile Device supportdrivers.
7, double-click the "USBAAPL" file. (If you are using a 64-bit version of Windows, this file is "Usbaapl64".) If you do not see "usbaapl64" here, or if you do not have a "Drivers" folder, look for it in C:Program Files (x86 Common filesapplemobile Device supportdrivers).
8, click "OK" on the "From Disk Installation" dialog box.
9, click "Next" and complete the driver installation procedures. Then reseat the system to confirm that the device is properly identified.