The official Apple is very supportive of the application refund, this operation is not difficult. You can apply via itunes or go to the Apple website to submit your application as per the process. Here are some more familiar ways to use the itunes channel refund:
1. Open itunes, login to your account, in the upper right corner of the screen will see your account information, click on the Account Drop-down menu icon, in the option to find "account."
2. Come to the account interface, you can see the "Shopping record" option at the bottom of the screen, click on the right "show all" option, the shopping information list to expand.
3. Below the shopping record page, there will be a list of applications you have purchased, find the application you purchased, and then click the "arrows" in front of the order.
4. At this time the shopping record information is very complete, confirm is this application, click on the bottom right of the "report".
5. Come to the report problem interface, in the dropdown box to select a reason for a refund, in the comments section below add your specific statement (English), can be submitted.
Tip: After the refund request is submitted, there will be an email to confirm your operation, and after confirmation, you still have to wait for the Apple customer service staff for some time.