Issues with HP QC on Windows 7

Source: Internet
Author: User

C (Quantity Center) is a good test management tool, recently upgraded the company's operating system from Windows XP to Windows 7, found to log on to the QC Server AddIn page, many client components are not properly downloaded, This results in the entire QC not being used. Find a solution via Google (http://www.sqaforums.com/showflat.php? cat=0&number=596807&main=595276), special sent out to share with you, I hope those who use HP QC on Windows 7 when the friend encountered the problem, can be resolved in a timely manner. Here are the steps to resolve:

Step I: Turn off UAC (User account Control)

By entering UAC from the Start menu search box, the Change User Account Control menu item appears. Select this menu to pop up the user account Control Settingde dialog box below. Select "Never notify" from the scroll bar. Then restart the machine.

Step II: Turn off DEP (Data Extension Prevention)

Open the command line as administrator (through the Start menu search box, enter cmd, right-click the CMD option and select Run as Administrator), run the following command line, and then restart the machine.

Bcdedit/set {current} NX AlwaysOff

Step III: Re-download client components

Open the HP Qcexplore, or use IE directly, enter the address of the QC server in the Address bar and confirm that the component download will proceed smoothly:

Step IV: Access to QC Server

When the download is completed, you will be able to use the HP Qcexplore, or use IE directly to access the QC server normally.

Step V: Restore UAC settings

To ensure security, it is a good idea to revert UAC to its original settings and restart the machine. However, DEP needs to be in a disabled state.

Testing Tools >> HP Alm/mercury quality Center
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Ttguy
Member


reged:01/28/09
posts:267
Loc:canberra
QC Client install under Windows 7
#595276 -10/08/09 04:37 PM

Has anyone sucessfully installed the quality Center client under Windows 7?

When I try the active X objects fail to register. And I were hoping for some guidance from HP support.

However, HP inform me, the support for QC under Windows 7 are an enhancment request.

Furthermore the HP Product marketing team say that the "expected time" QC to support Win7 was after the 2nd half of 201 0. "

Which translates to me As-we has no Access to quality Center from now to sometime after June 2010.

I am wondering if anyone else has had a similar experience.

I has not yet given-on getting the the existing client installed on Windows 7 but since HP support is apparently usele SS on this I am wondering if this forum might offer some advice?

Post Extras:
Ttguy
Member


reged:01/28/09
posts:267
Loc:canberra
RE:QC Client Install under Windows 7 [Re:ttguy]
#596551 -10/14/09 04:31 PM

so I take the back what I said about HP support being useless on this. My Suport case got bumped to a higher level and a solution provided. Officially Windows 7 support for quality Center are still "second half of" but the following method were proposed by HP and worked for me to get QC9.2 client installed and running on Windows 7.
The HP technician tested this method under QC10 too and reports it works. Kudos to KC from HP

Using QC with Win 7


Windows 7.0 includes many new security Featu Res to prevent users from accidentally damaging the Windows installation. This in turn would prevent QC from being able to install properly. It is important to understand that in Windows 7, a standard user with administrator privileges are not equal to the built I N Administrator user.


Follow the instructions below to get qcclient to work with Win7.

1.Ensure This User control accounts setting is disabled.

    • A.in the Windows globe>search for program and files> type UAC
    • B.click on the link to bring up the UAC.
    • C.move the slider to never notify.
    • D.restart the computer.

2.Disable Data Execution Prevention (DEP)

    • A.in the Windows globe>search for program and files > type CMD
    • B.right Click on the link and run as Administrator.
    • C.in the command prompt type,
      Code:
         Bcdedit/set {current} NX AlwaysOff
    • D. Restart the computer.

3.Connect to the Qcserver add-ins page

    • A.download and install the Qclientsidesetup

4.Launch IE and connect to quality Center and should is able to work within QC.

5.Change The user control accounts setting back to the original setting and restart.


DEP would continue to be disabled as it prevents data execution which are required for quality center.

Post Extras:
boliver46
Junior Member


reged:02/06/02
posts:259
Loc:toledo, Ohio USA
RE:QC client install under Windows 7 [Re : Ttguy]
    #596677 -10/15/09 06:25 AM
 

thanks for the info! We is potentially looking at Windows 7, so this knowledge would help us greatly!

Appreciate the effort!

--------------------
http://www.sqaforums.com/showflat.php? cat=0&number=590749&an=0&page=0#post590749

post Extras:   &NBS p;   
-asher-
Junior Member


reged:08/04/04
posts:508
Loc:wellington, New Zealand
RE:QC client install under Windows 7 [re:boliver46]
   #596807 -10/15/09 05:22 PM
 

The It should be no surprise, the same as getting QC to run in a Vista environment. .. And there has been many posts repeating the ' How can I run QC in Vista ' Question/answer saga.

Win7 is after all not too much more than Vista SP3.

--------------------
Regards,

Alex
... just another Tester ...

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