Kingsoft drug overlord how to remote computer repair (graphic) Kingsoft drug overlord computer remote repair method, illustration Kingsoft drug overlord

Source: Internet
Author: User

Kingsoft drug overlord how to remote computer repair (graphic) Kingsoft drug overlord computer remote repair method, illustration Kingsoft drug overlord
How does Kingsoft drug overlord remotely repair computers? When your computer encounters problems, is it still a common way to back it to the repair shop for repair? Now xiaobian teaches you how to solve all the problems at home. Curious friends can follow the editor to learn.

Friendly reminder: Kingsoft drug overlord 2014 Wukong official version SP9.6 (0916) free versionClick here to download

1. Start Jinshan computer remote repair service
Click "member center" at the top of the Overlord page"

Open the member center and select "remote computer repair"

Note: Kingsoft annual membership users can enjoy one/month remote repair service.

2. Download and enable the remote repair package (only for the first time)
When you start the remote service for the first time, the system will automatically prompt you to download the remote service package. Please wait for a few minutes:

3. Enter the remote repair service interface
After the download is enabled, go to the remote repair page:

Ii. Use Remote Repair Process
1. Enter your computer problems

After entering the remote repair interface, please enter the computer problems encountered, and then the system will automatically assign you an engineer to provide you with one-to-one professional computer services:

If the current service engineers are in a busy state, you will enter the waiting queue for service status. Please wait patiently. After the engineers are idle, they will automatically establish a connection with you.

2. Engineers communicate with you online to learn more

After an engineer establishes a connection with a user, you can communicate with the engineer through text chat or voice.

3. If you need remote resolution, click "Remote Assistance" to apply for remote services.
When you need an engineer to take over your desktop, click the Remote Assistance button on the client. At this time, the engineer will send you a remote takeover request:

On this page, you can set privacy protection as follows:

① Click Set privacy protection to set privacy protection:

② Kingsoft remote service provides two types of privacy protection modes: standard protection and Custom Protection.

Standard protection: provides protection for office files, emails, and non-system disks. You need to select the menus for protection:

Custom Protection: click Add file and select the file or folder to be protected. The protected file or folder appears in the protection list:

③ After the Privacy Protection settings are complete, click OK to save and access the remote assistance status.

Note:
You can set important files or drive letters. protected files or drive letters are hidden. Engineers cannot view your protected information and you cannot view it yourself, in this case, files cannot be copied, copied, deleted, renamed, or cut. After the Kingsoft remote service is disabled, the protected files can be restored.

Note: When an engineer requests remote assistance, the system will prompt you to set privacy protection. If you want to skip this setting, click OK.

4. Remote engineers provide remote services for you to solve your problems
In the process of remote service, engineers will use the remote client taking over, file management, console and other functions to help you solve various software problems.

5. End the service
After the service is completed, the satisfaction survey will pop up:

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