1. Reconciliation Cycle: A company to the players open to include Alipay, Tenpay, including more than 10 kinds of electronic payment channels, most of which are monthly reconciliation, that is, the month 1-10 (depending on the channel differences) to the reconciliation, and then 11th began to play money/transfer. Part of the channel may be the month of last month's accounts, that is, March to January accounts, such as SMS channels (also local and field). There may be weekly settlement, such as China Teng Shenzhou line.
2. Turnover of each channel: Fast money, Yeepay, etc. opened the gateway Payment + account balance to pay the largest channel volume, the highest time can reach tens, the lowest is the level of small million, followed by Alipay and Tenpay, the smallest is the Shenzhou line, and so on, only thousands of yuan a week.
3. Why reconciliation: As both sides have a billing system, no one is willing to pay less/more money, so you need to complete the reconciliation after the payment/transfer process. As a result of network/channel differences there will always be inconsistencies between the two orders, 2 of the consensus is very few. There are several possible inconsistencies: Payment channel deduction succeeded but merchant this shows that the order has not been completed (the player will feedback to a company at any time, then a company timely check the order and give players compensation for the amount of game currency, payment channels have not been deducted success but the merchant showed payment success, in my 3 months of reconciliation work, The main or the former majority. Inconsistent orders for the total amount of the month if the transaction amount within a certain range, the basic parties are too lazy to check (tens of thousands of or even hundreds of thousands of orders to check up very annoyed), and then take the financial process spin/transfer.
4. How to Reconcile: Alipay, Tenpay, Yeepay and fast money and other payment channels to the access of Merchants open the right to account backstage, merchants can view the monthly water, and the system will be generated at the beginning of the month of all orders list, this order list may have thousands of lines (pay channel order number, merchant order number, order amount, The next single time, the completion time, etc.), and a company's own recharge system can also export order list, well, according to the order number to match, filter out inconsistent orders, and then one by one to check it.
5. How long does the reconciliation take: reconciliation this thing is really very annoying Ah, 2 Excel tables A total of thousands of orders, beginning with the Excel PivotTable/filter and other ways to get, and then find a programmer colleague to write a tool, but compared to the end of the dozens of or even hundreds of inconsistent orders, Then these can only be from 2 background by pen to the right, a total of more than 10 channels Ah, now think of it all feel terrible. However, there are exceptions, a company through the program to achieve the QQ currency daily reconciliation, if the previous day the two orders are inconsistent, the system will be inconsistent with the order number of the mail to the relevant personnel, and then for these orders to operate. Consistent words will not send, must be counted, QQ currency monthly inconsistent maintenance within 30 pens.
6. Who will reconcile: Alipay, Tenpay, and other payment channels with the merchant contact 3 categories: Sales, technology and business (let's call it that). General sales will be responsible for the early payment channel negotiation and access, technology is responsible for the specific interface debugging and implementation as well as day-to-day operations, business is responsible for the day-to-day maintenance and channel monitoring and reconciliation issues, such as the payment channels need to maintain or adjust, business will inform the major merchants in advance, and then the merchant this announcement, Temporarily close the channel portal. Some of the company's sales and business functions are not divided too thin, are 1 people completed. If the merchant's monthly turnover is up to tens, the payment channel will pay special attention to you, it seems I know several payment channels is the sales staff in direct dealings with the merchant, and then the merchant that month's water determines the sales staff bonuses and commissions.
7. Range of disputes: relative to a payment channel of millions of per month of water, hundreds of or even thousands of yuan dispute orders appear insignificant (I contacted that period of time, the basic most is also in the Thousand Yuan or so), the merchants need to timely from the payment channels there to recover funds to pay advertising fees and the company's operations, There is no need for hundreds of or even thousands of the amount of days to drag, the undisputed two sides approved the amount of the process to say, the rest of the remaining part of the reconciliation. Moreover the payment channel aspect 1 person may be responsible for dozens of merchant, every day by these orders disgusting. McDonald's KFC has a 0.1% loss, the factory also has defective rate, not to mention the merchant and the payment channels of these dispute orders.
8. How the Merchant Wind Control: payment channel before the line must be in each browser, the operating system to debug, debugging will be online after the correct. and the net Silver class generally has the payment limit, each merchant also in the Recharge page to limit the ceiling of a single payment, and for data load this piece, the merchant here a single channel daily order number can have 5000 pens is good, almost also 4 requests per minute, this relative to the game when the landing/ The amount of data loaded is not big. and customer service staff will be 24 hours to pay attention to the player feedback recharge problem, with the problem of merchants can solve the business is done, the indefinite will also temporarily close the channel entrance and inform the payment channels to work together, so the greater risk should be from the payment channel itself.
