Management perception: how to effectively manage problems?

 

"Problem management is one of the four management modes (the other three are scientific management, human-oriented management, and target management ). Problem management is a set of management theories and management methods that focus on solving problems and explore problems, express problems, resolve problems, and handle problems as clues and starting points. It can also be said that problem management is the management of problems ."

In the process of enterprise development, we can say that various problems are always emerging. This is a very normal phenomenon, so now I am not suffering from this problem or insomnia because of my own business. In the early stages of my business, people will lie in bed, and the problems that pile up mountains will suddenly emerge in my mind, so I can't sleep at all, simply get up and solve the problem, the days that have been suffering and suffering (suffering, suffering, and suffering), the reason why it has become heartless, is because of the natural nature, in addition, the problem cannot be solved even though the boss and the employee are in conflict. The positions and perspectives of the management and non-management are usually different, you are so happy, and so are you unhappy. If you think about it, you should be happy and solve the problem, but you must not be impatient or confused, people usually sit in the mountains and look at the mountains, eat in a bowl, look at the pot, think about others' home, this should be one of the sources of problems, amon remembers writing a blog last year called "the manager is the manager's desire". In fact, this is what we are talking about.

 

Since the problem cannot be blocked and nowhere to hide, we can only face the problem and solve the problem. To succeed in Chinese entrepreneurship, AQ (Adversity Quotient adversity business) and EQ should be very important, generally, a group of high IQ people work for two or three persons with high AQ and Eq. High IQ people can solve technical problems, high EQ users solve management problems, relationship problems, and other complicated social problems. High AQ users will never give up and never give up, of course, writing such an article does not mean that my q is too high. For self-identification, IQ is normal, EQ is good, and AQ is strong, generally, I only want to be a learner and experimenter. Let's talk about how to effectively manage problems?

 

1To solve the problem, you must not only prescribe the right medicine, but also prescribe the right medicine, and the right medicine. ;

 

This is a textbook method, but it makes sense that the emergence of the problem is related to many factors. To solve the problem, we also need to take into account a lot of factors. We need to solve the problem itself, sort out the stakeholders of important issues. In addition, the willingness and cost of individuals or organizations are also very important. For example, Amon has caught a cold and I am willing to spend about 100 RMB in RMB for medical treatment, however, our new colleagues are only willing to spend about 20 yuan. In fact, our patients are all cured, but the hospital, Doctor, and medical methods we choose are different. The emergence of the problem to the final solution is a very large and long system project. The problems, people, willingness, and wealth involved in this process need to be taken seriously, weigh the importance and advantages and disadvantages, it is a perfect pursuit to solve the problem and not offend anyone.

 

2. Seize Opportunities anytime, anywhere

 

As a manager, it is best not to be impatient and confused when a problem occurs. It feels like the sky is falling down, everything is active, everything is rooted, everything is done, everything is done, and everything is done, excellent managers understand these theories and treat problems calmly and rationally. It is usually a long process to solve the problem. Some problems may not need to be solved urgently, and some problems may not even know when to solve them. The time to solve the problem is very important, in this situation, if it is the best time to solve the problem at this moment, the manager must seize the opportunity to solve the problem exactly at this time. Why is it true for a person's life? We are all waiting for the opportunity to wait for success. The opportunity is often fair, but we find that the opportunity and the ability to seize it vary from person to person. Some people complain about their bad luck and lack of opportunities and prospects, what we need is reflection and reflection, and we are ready to seize the opportunity.

 

3. Easy to be satisfied, learn to be grateful

 

This point is about mentality. We should be calm and calm in the face of problems, and be satisfied easily in the process of solving the problems. After solving the problems, we should learn to be grateful. Problem management is sometimes the management of people. A person is an animal with six passions. People must be respected and praised. Sometimes managers should not be too harsh, he should realize that the problem is extremely difficult to solve because of the loss of work and cooperation. He should be satisfied easily, like to praise, be good at gratitude, and the effect will be different.

 

4Information Management, turning data into information

 

The number of problems is often large, and the process of handling the problems is also long. The problems involve many people, things, and wealth. The problem management needs to rely on the information system, it is a good helper for managers. Managers need to obtain accurate and reliable information to avoid making fewer mistakes in decision-making. Managers also need to play back historical problems, analyze and summarize experiences and lessons, learn how to use successful cases and predict the time and time of problem occurrence and resolution based on data and information.

 

5. Listen to and give good comments to others

 

Managers also need to be good at listening, receive comments and suggestions from various aspects, analyze, classify, and summarize, extract useful and effective parts, and find the source and cause of the problem, I would like to express my gratitude to the author for his comments.

Problem management is a very large curriculum system. It is impossible to discuss it all here. It just summarizes some existing methods and experiences and hopes they will be helpful to readers, whether as a manager or as an employee, if the company has been complaining about such problems for a long time, it is only a complaint, I have not put forward any construction opinions and suggestions or even helped solve the problem. Such managers or employees may complain for the rest of their lives, when complaining becomes a habit, his life is over, which is quite miserable!