Meizu screen failure door: Official extended warranty service is passive, extended warranty

Source: Internet
Author: User

Meizu screen failure door: Official extended warranty service is passive, extended warranty

Http://big5.china.com.cn/gate/big5/tech.china.com.cn/telecom/20140901/138428.shtml

In August 25, during the Beijing time, meizu responded to the phone screen failures and screen jumps that existed in the long period of MX2 and MX3, this indicates that the mobile phone will be free of renewal and renewal for the problematic ones. It is only a matter of doubt about the multi-purpose middleware. It still takes some time to test whether the post-sales measures officially provided by meizu can be accepted.

The failure of the entire screen refers to the intermittent traffic control failure in a part of the mobile phone screen, as a result, when users perform operations such as sliding and typing, there may be images that cannot be confirmed correctly. A screen jump is a situation where the mobile phone is automatically moved when it is normally released, both of these questions have been reflected in our experiences.

A week ago, sina Weibo, a veteran V, showed that meizu MX2 and MX3 products had lost mobile phone screens after the warranty period was reached. The author also searched for the authenticity of the event in various discussions, it was found that, starting from March 2013, the product was used to reflect the loss or bounce of the screen. However, meizu has not provided any response to the screen.

In May July 2014, the number of online friends on the subject increased after meizu sales discussions, some netizens also said that meizu had intentionally removed the posts related to the issue and handled them. This is the best option for consumers.

For meizu's behavior, the veteran V revealed that there are hundreds of meizu mobile phone self-developed organizations that will go to meizu on August 4, September 2 for permission applications. They also set up a QQ group named "meizu screen jump loss permission, he also recorded his product-type marketing, marketing time, marketing location, quality issues, the name of the publisher, and QQ accounts. Up to now, the number of authorized users has reached 745.

The author found that the number of questions related to # Missing answer # has reached 21.4, and the number of questions related to the Forum has reached 2241. From the perspective of the content of anti-DDoS pro, it is basically the use of meizu MX2 and MX 3. The time of the problem is not the same, but the problem is basically the same.

Under the external pressure, the anti-fraud meizu Technology of netizens has already replied, even when the screen is skipped, it is regarded as internal repair free, and has been extended for half a year (within 18 months, the mobile phone is subject to internal warranty ).

In addition, according to Li Nan, president of meizu High School, the latest repair policy has been provided to customer service and repair centers. It takes some time to reach the primary school. In order to ensure the authenticity of the Post-sales license policy, the official sales of meizu and the post-Sales License of our stores have also been called for this role, meizu customer service said that if there is a screen failure or a screen bounce, you can go to the on-sale service center designated in the place to renew the screen, if it is determined that the user is not a legal representative, the user can avoid using the legal representative to update the screen. In addition, meizu Customer Service also affirmed the delay of meizu MX2's warranty period to 18 months.

As for the determination of human or non-human beings, meizu said it would release the screen as appropriate, and there were no marks on the screen even under warranty. However, for the establishment of this service, it is also useful to reflect that it is the first batch of meizu MX2, which is similar to the one that has appeared on the screen, meizu has not yet made a solution to this issue to determine whether to extend the warranty for this part. It should be noted that, in the case of the same problem, the user needs to bring a mobile phone and a warranty certificate to the Authority server center of the place of repair to identify the issue.

Today, most vendors are offering promotional materials for their mobile phones, but from a certain point of view, the problems related to the existence of its own products are unfair to consumers in the first attempt to obtain the negative response. Render manager meizu has extended the handling of the problem model of old users, which is also a countermeasure against the dynamic situation. In meizu MX4, we hope that meizu will be able to promote the new product and further improve its post-sales experience, allows users to experience products and services with greater confidence.


Why does meizu screen fail?

Hello:
What is your meizu mobile phone model? You can download the firmware corresponding to the mobile phone model and try www.meizu.com/services at the following link.
If the problem persists, please bring your mobile phone number and license card to your meizu certified store for details.

Meizu enterprise Platform [Official Certification]

Meizu 2 screen failure

It may be a hardware problem.
Meizu mobile phone hardware can be repaired through the service experience center authorized by the local meizu. Meizu authorized service experience center service address query: www.meizu.com/services/serviceCenter.html
Or return to the factory through the meizu certified store (query the address of the meizu certified store: retail.meizu.com/), you can also directly return to the factory by yourself. To return to the factory through an agent, you need to bring a valid purchase credential such as a license card or invoice. Machine information and some non-meizu accessories, including film and ornaments, need to be kept on their own, and will not be retained after return to the factory. For more information, visit the official meizu website www.meizu.com/...395279.

Related Article

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.