Micro-letter Red envelopes can not be picked and prompted the "resolution failed" how to do? How to deal with the micro-letter red envelopes can not receive

Micro-Credit Bonus tip: Resolve failed resolution:

As a result of red envelopes (unilateral) Nicknames there are special symbols (expressions/special characters), in the receipt of red envelopes will be resolved failure, please nickname (including the remarks nickname) in the special symbol deleted.

Supplementary Knowledge: How to do if you can't open a red envelope?

In general, this may be the case when your phone is in use because the cache class information stored in the phone, caused by insufficient memory, resulting in the inability to open pictures, and so on, we recommend that you download the micro-software, and clean up chat records, of course, not excluding the reason for the mobile network, we recommend that you can see the normal time again.

 Micro-credit Red envelopes do not open the solution

1, quit the micro-letter, reopen on the OK.

2, clear the memory again in.

3, change the micro-letter client, and then to collect open to collect.

4, often will not open, I have to return more than a few times on it.

All of the above is today for everyone to clean up the micro-letter red envelopes can not open the solution, in fact, the biggest reason for this situation is the network problem, so we must ensure that the network unimpeded, to have patience.