Mindjet account cannot connect how to do

MindManager attempt to connect Mindjet account, because the server firewall and other reasons cause Mindjet account can not connect, in general, nothing more than four kinds of situation, a network link, the second is the server settings, three firewall, four is file damage. This article tells the user how to deal with the Mindjet account cannot connect.

The above display, check your network settings, see if the Internet connection error, and cause the Mindjet account can not connect.

Then check whether the problem is a server or a firewall based on the following procedure.

1. Check whether the mindjet.com account is successfully logged in.

Login: https://www.mindjet.com/accounts/login.aspx, enter Mindjet Connect account Management Center, in "Manage accounts" You can see your Mindjet account in the directory and start the MindManager Web client successfully.

2. Check your firewall settings (you need to confirm with your IT department whether you are using the firewall settings and how you can modify the settings to allow Mindjet connect to work).

You can try the following steps:

· Temporarily turn off filtering settings and adjust to "Allow all".

· If the MindManager connection is successful, then the firewall setup problem, you need to modify the original settings.

· Allows the MindManager.exe executor to connect to the Internet via port 443 and.

· Allow link Master name: o gc.mindjet.com (165.193.246.58).

3. Check your proxy server settings (you need to confirm with your IT department whether your working environment can use a proxy server, and how you can modify the settings to allow the status of Mindjet connect to work).

Note: MindManager needs to read Internet Explorer proxy settings and rely on these settings to contact the proxy server. Mindjet Connect is sent anonymously when requested, and MindManager does not support Proxy server certification requirements. This means that the MindManager does not automatically give a proof of the request that the proxy server needs to be certified (HTTP Error 407-proxy authentication required).

You can try the following steps:

· Change the settings so that MindManager can contact the proxy server anonymously.

· Allow link Master name ogc.mindjet.com (165.193.246.58).

When a Visual C + + Runtime error message appears, the Mindjet Connect file buffer is corrupted.

You can try the following steps:

· Access to the computer Control Panel, folder management, select "Show hidden files, folders and drives."

• Browse the directory c:usersuserprofileappdatalocalmindjetmindmanager15denalicache13, generally this path, individual can search folders directly.

· Locate the "13" folder in the directory and delete it.

· Restart MindManager and link to Mindjet Connect.