Mobile Taobao application refund return process

1, in the mobile phone into the mobile Taobao and then click on "My Taobao" if you do not login to use your Taobao login can.

2, good after we enter the phone Taobao account, in my Taobao interface, in order to ship and receive goods under the products you have already purchased. The following figure:

3, because I was someone sent the shoes, so want to return, and the seller shows that has been shipped, so I am under the receipt of goods, find the shoes I bought. If your seller has not shipped, you can find the goods you bought on behalf of the shipment, the other steps and the same as below.

4, if we find ourselves to return the merchandise, click on the next refund, here small weave with shoes, as shown below

5, click Refund, then there will be two options, according to your actual situation to choose.

6, if not yet shipped or confiscated goods can be clicked only refund, and then fill out the detailed information on the line. The following figure:

7, after completing the submission can be received if the goods need to discuss with the merchant.

8, it is worth noting that, if the product quality problems to find a business must be no problem