New car just bought 6 days engine failure owner change refused to claim no results

spend hundreds of thousands of yuan to buy back the new car, only opened 6 days, ran more than 300 kilometers, the engine appeared a fault, want to return a new car, but is not in line with the national automobile "three guarantees" the provisions to be rejected. Car advocate Girls said: "Others buy cars are happy things, but I was happy 6 days, but buy back belly annoyed." Yesterday, Zhang Girls will buy their own new car encounters sent to the internet, attracting the bikers of the thread. So far, the 1.5T elite envision still parked in the shop's 4s store waiting for the argument.

Consumer: Buy a car to buy back the annoyance

a couple of girls are ordinary working-class. Since the marriage has been wanting to buy a car as a means of transport. After a comparison,December 18, 2016, Ms. Zhang in the Oudebao car city in the first 4s shop bought a 2017 1.5T envision. I didn't expect the new car to open for less than a week, the troubles came.

According to Ms. Zhang,December 24, when he started the new car, the instrument panel prompt maintenance, engine fault light, the body stability system light. To sales, the other party simply asked, let Ms. Zhang from the car, restart after the failure of the prompt did not disappear. The next day to start the vehicle, the fault prompt appeared again, so on December 25 to send the vehicle to 4s for after-sales inspection and repair. After two hours after the after-sales staff told Ms. Zhang said the upgrade of the system, the vehicle has been repaired, during the period only to look at Ms. Zhang's vehicle inspection, but did not open the vehicle maintenance documents. But after returning home many times prompted the same fault, and accompanied by refueling vehicles do not go, and then refueling vehicles stormed the fault. In December 31 the second time to go to 4s shop repair, determine the reason for the engine four cylinder does not work. Put 4s shop 2 days after repair on New Year's Day told the owner said it has been repaired. I thought it was over here, but it took two days to start the vehicle. The same problem arose, Ms. Zhang's third time to the 4s shop was on January 4, in the strong demand must be found out why, was told the engine internal failure, to change the engine .....

"Just bought the new car engine is broken, and not because of the consumer's own cause." "Zhang girl naturally thought of the replacement of new cars." From this moment on, he and 4s shop fell into the wrangling. At the beginning, the 4s shop after asking the factory said can not return the car, can only replace the engine. When Ms. Zhang put forward the new car engine failure, it must be the quality of the factory products, request to return, but the manufacturers refused.

Ms. Zhang told reporters that the car since the purchase of almost every day after the 4s shop, and now manufacturers basically do not respond, dozen manufacturers customer service telephone has been warm heart of the sorry, to bring you the same, we in the processing and delay, things have not been reasonable to solve, basically has been upset.

Bikers: Let's be disappointed.

sales have been very hot caux frequently problems have not been timely and reasonable resolution, after-sales complaints are ranked before, for Ms. Zhang 's 6-day engine failure, and manufacturers do not return to change and feel unfair, the forum also launched a vote, all users are advised to exchange cars. "Feathers in the wind," said the car how this, I also want to start! See the Forum so many questions, or give up, bikers Zgjadadjia said: The original decision to buy this car, which is not holding a love? This Zaojian, really disappointing.

New car just bought 6 days engine failure owner change refused to claim no results