New generation power-mobile Unified Communication

Speaking of mobile communication, we will surely think of 3G and LTE. In this context, how can we develop our unified mobile communication? How can I connect my mobile terminal to the Unified Communication Platform in an enterprise? Can the current mobile Unified Communication Technology solve this problem?

Early Unified Communication Solutions have restrictions on mobile platforms, such as assigning dedicated mobile communication devices to employees or uniformly limiting a certain type of smart phones, it is used to handle information processing connections from the desktop to the mobile environment, and the information processing function is limited ).

We often see this scheme in some foreign companies a few years ago. When these employees go to work, they not only carry their own mobile phones, but also carry equipment similar to cordless phones, to ensure that you can receive an office call when you are not in your seat. Later, they began to use smartphones like blackberry or Palm phones. The upgraded Unified Communication System can connect these phones to a fixed phone.

From voice to work mail, there is no problem in the current stage, but it is a little more troublesome, such as "three-dimensional communication ", the enterprise communication cases demonstrated by Cisco at the recent Unified Communications Summit are as follows: while communicating with you via voice, colleagues can show you pictures, Data, files, or videos, if these "three-dimensional communication" occurs in the seat, the existing solution has already been solved, but it will be very troublesome to move to the mobile environment, with the network speed of GSM or GPRS, obviously, the existing solutions are mainly improved, and the Wi-Fi environment is built in the workplace to ensure that mobile applications in the workplace are "unified ", in addition to work, the Unified Communication application can only be reduced to the "single communication" level of voice and mail. For the boss who never meet the employee's work efficiency, such Unified Communication is obviously flawed.

The arrival of the 3G era is a good news. In Cisco's case study, we can see that poor employees always carry headphones and eyes on the iPhone screen. Maybe within 30 minutes of taking the subway, he had a meeting with four colleagues, read eight documents, processed sixteen emails, went to the office, started a computer, he was switching from the iPhone to the computer screen, and his face grew by times.

In addition to the screen size, in the 3G era, Unified Communication has the ability to cross the obstacles of mobile communication, extending "three-dimensional communication" to all communication environments. This is a new battlefield for the Unified Communication Industry, which is about to attract the mobile phone industry and mobile operating system industry.

Based on the Microsoft Office Communicator platform, Avaya has been striving to make Unified Communication seamlessly across Mobile communication. Avayaone-X Mobile connects users' smartphones with the Office IP address phone's voicemail system, in this way, the mobile phone is converted into an extension. Despite application restrictions, at least an integrated communication environment has been formed.

Cisco's mobile Unified Communication System (CUMC) has been applied on iPhone, BlackBerry, and Nokia products. In 3G, Cisco already has many applications on the iPhone 3G platform. The mobile examples at the Cisco Unified Communications Summit are basically on the iPhone. However, just as Avaya incorporated mobile applications into the VPN system, Cisco believes that, only by incorporating Wi-Fi into the 3G system can we truly promote unified communication across the mobile threshold. In this regard, we need to complete and effectively negotiate and cooperate between the Unified Communication Industry and telecom operators.

In fact, with the rapid development of wireless communication technology, high-speed wireless network technologies such as 3G and LTE are playing an important role in unified communication. The two main branches of Unified Communication are UC-CUC-Consumers, unified Communication for individual consumers) and UC-BUC-Business, and Unified Communication for Business) are expected to be unified. This means that the era of mobile Unified Communication-truly having 5A communication anytime, anywhere, any device, any network and any application) is coming to us.

Interestingly, the fact is that enterprise employees need to communicate in a unified manner, while ordinary consumers need to communicate in a unified manner. Of course, most of the time these two identities are uniform-they are employees at work, they are common consumers in life. With the rise of social networks such as Facebook and Twitter, more and more enterprises begin to consider joining these popular social network interfaces for the convenience of employees. On the one hand, this is the art of management. On the other hand, social networks are not only entertainment, but also important media for corporate image promotion, sales customer contact, networking, and relationship maintenance.

Smart phones and other mobile terminals have created conditions for such integration. Mobility has become an important indicator of whether a Unified Communication System is advancing with the times. Foreign companies have established professional mobility forums to discuss these issues. All of these indicate that mobile Unified Communication is about to enter a high-speed growth period.