New thousand cows How to set up automatic reply

new thousand cows How to set up automatic reply

Launch thousand cow software, enter account name and password, log in thousand cows backstage

Turn on the Bull Workbench, in the upper right corner can see like three bars the same Settings button, click, select System Settings, will pop up system settings window

In the System Settings window select the bottom of the customer service settings, select Automatic Response Settings, and then click on the automatic response phrase, we want to set the automatic response is added here

Click New and set the words you want to automatically reply to. For example, I set up: The number of consultants, please be patient and so on, customer service will reply. Click Save.

Click to set the automatic reply, click in the front box, to set this state of the automatic response, click the inverted triangle below select the content of automatic reply. For example, I set up: The day the first time I received a buyer message automatically reply, hello, welcome! What can I do for you?

Method/Step 2

Login thousand cows backstage, put the mouse on the Thousand cow icon, click the right mouse button, select system settings.

In the System Settings window select the bottom of the customer service settings, select Automatic Response Settings, and then click on the automatic reply phrase, click Add, enter the automatic reply you want to set the content

Then click the automatic response settings, choose what state you want to automatically reply to the customer what content, such as in the busy State automatically reply what, in the absence of automatic reply what ...