Open Source ITIL Management tool--itop installation process

Open Source ITIL management tool installation process

What is

1. Itop? Itop, the IT Operations portal (it Operation Portal), is an open-source web application for the daily operation of the IT environment, and ITIL is using it to get to the ground.

2.  :http://down.51cto.com/data/2090384

3. How do I install in a Ossim environment?

   If you choose Ossim, you can say good-bye to the various dependency package issues during installation. The following begins extracting the compressed package to the Ossim Web publishing directory.

4. #unzip./itop-2.2.0-beta-2371.zip-d/usr/share/ossim/www/

5. Next this is the read and write rights of the key directory under the WWW directory Limit

6. Adjust php.ini parameters

   PHP.ini The default file upload size in the profile is 2M, the default upload_max_filesize = 2M, that is, the file upload size is 2M, if you want to upload more than 8M of the text such as 20M, you must set upload_max_filesize = 20M. However, the light setting upload_max_filesize = 20M is not capable of uploading large files, you must modify the Post_max_size option in the php.ini configuration file, which represents the maximum byte length of data that is allowed to post, and the default is 8M. If the post data exceeds the limit, then $_post and $_files will be empty. To upload a large file, you must set the value of the option to be greater than the upload_max_filesize instruction, and generally set the upload_max_filesize and post_max_size values equal.

   post_max_size=100m

   upload_max_filesize=100m

7. Installation, the second step to extract the PHP files to the Web publishing directory has started the installation work, it is important to Set directory Read and write permissions.

8. Web access (https://your ip/ossim/web/setup/index.php)

Installation begins after the environment is detected.

If the first option is selected for first installation, install the new itop

Accept the agreement.

Database configuration, where the server name localhost is installed on this machine, and the domain name is also supported. Select Create a new database with the name Itop.

The default is English, also supports Chinese, but the effect is not ideal, the middle gives the access address, Graphviz application has a variety of tools can generate various types of charts.

Service management options.

Ticket management options

Ready to install

The installation is complete, let's open the UI and look at the effect.

Start the configuration below.

In the future, we will introduce the contents of Itop database.

Open source ITIL management tool--itop installation process