Oracle commercial software released

Oracle has announced the launch of Oracle Commerce, a complete business solution that integrates Oracle ATG Commerce with Oracle Endeca.

Oracle business software is designed to help enterprises provide consistent, relevant, and personalized cross-Channel customer experience.

Today, enterprises are facing a variety of arduous business challenges, including the emergence of diverse communication channels, unpredictable Consumer Interaction methods and increasing customer diversity.

Regardless of the customer's choice, Oracle business software enables enterprises to provide consistent customer experience across networks, contact centers, mobile devices, social media, and retailer stores.

Easy consistency and cross-Channel customer experience

The features of the pre-built components of Oracle business software allow business teams to quickly and easily launch new brands and websites, enter new markets, and integrate new channels through the website creation wizard. All channels can achieve seamless management and optimization through Oracle commercial software to achieve cross-Channel customer experience strategy.

Commercial users can also precisely control the search and navigation, procurement, content positioning and personalization to provide relevant and scalable customer experience in the shortest time.

Oracle business software can leverage existing customer experience technology investments and all technology stacks from analysis to CRM, interactive media, and recommendations to provide a full view of all customer interaction activities.

With the launch of a single solution that integrates Oracle Endeca and Oracle ATG, Oracle business software can help enterprises seamlessly manage all strategies involving customer interaction to better understand customer needs, in this way, every communication with the customer becomes an opportunity for obtaining information and personalized experience.