[Original] What is quality management?
1. What is "Quality Management "?
For the meaning of "Quality Management", each academic and thesis has different understandings. The author suggests to refer to the following points:
ISO9000 "Quality Management and Quality Assurance" standard stipulates: "Quality management refers to one aspect of all management functions. This management function is responsible for the formulation and implementation of quality policies ."
In the iso8402 "terms of quality management and quality assurance", the meaning of quality management has been extended, stipulating: "Quality management refers to the determination of quality policies, objectives and responsibilities, all management functions of the quality system should be implemented through quality planning, quality control, quality assurance and quality improvement." It also states that quality management is the responsibility of managers at all levels, but it must be promoted by the highest leader and all members of the organization involved in implementation. Economic factors must be taken into account in quality management activities.
As a result, we can consider it as follows:
Quality management refers to all management activities to achieve quality objectives.
2. What quality management technologies are there?
Seven quality management technologies are as follows:
(1) distribution chart:
(2) trend chart:
(3) Cause and Effect Analysis:
(4) bar chart:
(5) checklist:
(6) column chart:
(7) control chart:
3. How to quantify Quality Management?
4. What is the quality management framework?
5. quality management system certification management:
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