Otrs dns mx error Solution

After installing the otrs system, the system prompts a DNS error when adding service personnel. You need to modify the DNS settings of the otrs host as follows:

VI/etc/resolv. conf

650) This. width = 650; "src =" http://s3.51cto.com/wyfs02/M01/46/B6/wKioL1P0Ac2SjliBAANZBp_0Am0255.bmp "Title =" resolv.bmp "alt =" wkiol1p0ac2sjlibaanzbp_0am01_bmp "/>

Enter edit mode: Enter I

Disable the built-in DNS. Add the # sign before it.

Add a DNS server IP Address

Save and edit: WQ

650) This. width = 650; "src =" http://s3.51cto.com/wyfs02/M00/46/B6/wKioL1Pz_6qxBVd1ABZTRikhais422.bmp "Title =" DNS error.bmp "alt =" wkiol1pz_6qxbvd1abztrikhais422.bmp "/>

Then an MX error is prompted, as shown below:

650) This. width = 650; "src =" http://s3.51cto.com/wyfs02/M01/46/B6/wKioL1P0AHDALi1NABRbhqCBnGg921.bmp "Title =" MX error.bmp "alt =" wkiol1p0ahdali1nabrbhqcbngg921.bmp "/>

Because the DNS server used is win2008server, MX records are directly added to the DNS, as shown in the following figure.

Note: I added a free email here, but it is best to use an email server.

650) This. width = 650; "src =" http://s3.51cto.com/wyfs02/M01/46/B4/wKiom1Pz_9qzLdwdAAf-pgtVx0M285.bmp "Title =" MX record.bmp "alt =" wKiom1Pz_9qzLdwdAAf-pgtVx0M285.bmp "/>

After setting, the user is added successfully and no error is prompted.

Another method does not check MX record errors. You need to choose "no" in System Management-frame-core-checkmxrecord.

This article is from the "tiaozhan1000" blog, please be sure to keep this source http://211399.blog.51cto.com/201399/1542338