Outlook clients cannot receive message resolution

Recently, the company has a lot of people reflect the Outlook 2010 clients sometimes can not download mail, OWA is normal to see new mail, after testing, found that there are two reasons, here to give you a reference:

1, the user Outlook client a folder more than 5000 messages

Analysis: By looking at Microsoft's official website, you cannot have more than 5000 messages per folder in your Outlook mailbox, or you may not receive messages correctly

Workaround: By logging on to OWA, the messages in more than 5000 messages are dispersed to other folders, and the recommended method is to spread to the newly created folder

2. Sync problem between Outlook and OWA, a bit close to reason 1

Workaround: Install the Microsoft Patch:

See more highlights of this column: http://www.bianceng.cnhttp://www.bianceng.cn/Office/Outlook/

Download Link: http://support.microsoft.com/kb/2687608

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