Outsourcing management, demand management, organization-level and major project management

I. Outsourcing management 1. What are the five types of outsourcing? What is a relationship of interest?    1)    2 Service outsourcing    3) package    4) package     5) Interest relations, this is a long-term cooperative relationship, the two sides to invest in this relationship, and then in accordance with the pre-proposed agreement to share the benefits, shared risks, while sharing benefits. If the benefits cannot be achieved, the supplier will not receive any compensation for their efforts and inputs. 2. What is the goal of outsourcing management? What are the four requirements for outsourcing management to achieve this goal?     Software Outsourcing Management The overall goal is to use a strong means to manage the overall rudder outsourcing project at the same time, to meet the schedule, quality, cost requirements.    1)   Careful selection of qualified software contractor    2)   mutual consent to each other's commitment    3)   the need to keep in constant communication    4) According to the contractual commitments to track the actual completion of the contractor's situation and results 3, please outline the outsourcing management process. (remember) Make makeor buy  decisions and then confirm whether it is sourcing or outsourcing, and if outsourcing requires selecting contractors, signing contracts, process monitoring and results acceptance.    1) Development Method decision    2) Select contractor    3) signed outsourcing contract    4) monitoring outsourcing development process 4, What is the principle of outsourcing? What is the business principle? (remember)    1) Outsourcing principle: Focus on the core competitiveness, outsourcing other functions to low-cost third-party suppliers (or business process outsourcing)    2) outsourcing business principle: Outsourcing can save money, manage time resources, In order to use these limited resources for core competencies. 5. What is the straight line agreement method in outsourcing management? What is the characteristic of it? The straight line contract method in    1.  Outsourcing management:       1 's vision for the future        2) Setting Requirements       3) Develop and evaluate the best supplier       4) development contract and management structure    2.  Features: You rarely have the opportunity to work with suppliers and contract and customer management processes, often have the selected supplier, so must be in the Enterprise organization First Test 6, what is the Service specification (note)? What steps should be included in its development and formulation?    1.  Service Specification (The specification ofservice): The service provider must follow the "contract"    2.   Its development and formulation should include which steps       1) indicate the desired results or outputs of the enterprise        2) Outline the current situation of the baseline       3) define the relationship between the phase and the service provider Development    7, the proposal request form, when the formulation, the content includes which three?    1.  evaluation system and process development at the same time the development of the    2.  content three articles as follows:       1) Write a good specification       2) Background notes       3) give bidders instructions, tell them the way to respond 8, What service Level agreement (note)?    1)   Service level agreement constitutes a bridge between the requirements specification and the contract. It must contain requirements and methods of measuring services, but it is best to separate the two into a complete distinction between the objectives to be achieved and how they are measured, and the service level agreement can be developed by the service specification, but its measurement will determine the difficulty of the contract's challenge to the supplier. The price will be determined by the service level agreement and the price will be higher if the measurement method is more demanding. 9. What are the key factors that the service provider examines in the handover plan?    1) A well-architected employee transfer measure    2) a period of evaluation of equipment and assets    3)Reasonable measures to improve assets and equipment through the establishment of capital or better maintenance    4) a clear and tidy management structure is used to ensure that the process continues, as well as to identify and explain the problem 10. What are the 3 types of outsourcing benefits when measuring outsourcing benefits?     1) cost reduction     2) Quality improvement     3) Other benefits 11, an outsourced contract process, In particular, what are the 2 stages of a larger outsourcing? Understand the differences between the MOU and the contract and describe whether the MOU is legally binding?     1.  an outsourced contract process, especially for large scale outsourcing, must undergo 2 stages       1) first understand the memorandum       2)   Then the whole contract     2.  the difference between the MOU and the contract        1) The MOU is a shorter agreement, a statement of intent before the contract, allowing the parties to be more confident in their work and contract negotiations .       2) The MOU is not legally binding as a contract, it is morally permissible for both parties to expand their scope, and the two sides share a broader attitude towards the more difficult part of the transaction. It is a way for both parties to decide whether to exit the transaction at the beginning of the process.     3.  does not have legal constraints 12, how to eliminate the risk of outsourcing projects?     1) fully understand your project     2) divide      Conquer, demand management 1, what is the purpose of demand management?    1) ensures a consistent understanding of the needs of all parties, management and control of changes in requirements, from requirements to the final product in two-way tracking. 2. What are the workflow processes for demand management?    1) Requirements Management workflow includes requirements management definition    2)   Requirements Management process    3)   Develop a demand management plan  & nbsp 4)   Management requirements and implementation recommendations 3. What is Demand engineering? What are the 2 major categories of demand engineering activities?    1.  Requirements Engineering: All activities directly related to demand are referred to as the 2 categories of activities in demand engineering    2.  demand Engineering        1) Demand Development (      2) requirements Management 4, what is the purpose of demand development (remember)? What is the result?    1) through investigation and analysis, to obtain user requirements and to negotiate product requirements    2) The results of software requirements development should be project view and scope documentation, use case documentation, software Requirements specification and related analysis models, approved by the review, These files define the baseline of requirements for development work. 5. What are the four processes of demand development? Please outline them separately. (remember)    1) demand, actively communicate with users, capture, analyze and revise the user's demand for the target system, and refine the user requirements to meet the needs of the solution document, and form the demand analysis of User demand Specification (   2), Analysis and abstract description of various requirements information, establish a conceptual model for the target system    3) requirements, according to the results of demand investigation and demand analysis, further define the accurate product requirements, produce the "Requirements Specification"     4) requirements verification, developers and users to review the requirements of the document, after the two sides agreed on the need to make a written commitment to the requirements of the document has a commercial contract effect 6, CMMI in the requirements of the management process what six steps? (remember)    1) develop a demand management plan (   2) to understand the needs of the    3) to obtain the commitment to demand     4) management requirements Change    5) maintain bi-directional traceability of requirements    6) identify inconsistencies between project work and requirements 7, understand the maintenance of the two-way traceability of demand, and briefly describe it.    1) If demand is well managed, it can build traceability from source requirements to its lower levels of demand, and from lower-level requirements to their source requirements. This bidirectional traceability helps to determine whether all the source requirements are fully processed and isNo all low-level requirements can be traced to a valid source. 8. For the following requirements status values, please describe the recommended, approved, implemented, validated, deleted definitions? (in 5 names)    1) had proposed that the requirement had been approved by a person entitled to demand    2): The requirement had been analysed and its impact on the remainder of the project had been estimated, A defined product version number has been assigned to the relevant baseline, and the software development team has agreed to implement the requirement    3) has been implemented: design, authoring, and unit testing of the implementation requirements code     4) Verified: It has been difficult to use the chosen method to verify the implementation requirements, such as testing and testing, to review the requirement that the trace matches the test case, which is now considered complete    5) has been deleted: The planned requirements have been removed from the baseline, But include a reason to explain and make a decision to delete 9, what are the main steps in developing a demand management plan?    1) Establish and maintain organizational guidelines for demand management    2) identify the resources required to manage requirements    3) Assign Responsibilities     4) Training Program    5) identify the stakeholders in the requirements management and determine the timing of the intervention    6) develop guidelines and corrective procedures for judging the inconsistencies in project work and requirements     7) Develop requirements tracking matrix    8) develop approval process for requirements change    9) Develop approval procedures 10, two-way tracking is what? What is the requirement tracking matrix?     1.  bidirectional tracking is forward tracking and reverse tracking     2.  demand tracking matrix preserving the correspondence between requirements and subsequent work results 11, For version control of the requirements specification, the first version is labeled 1.0 (draft 1), and the next one is labeled why? What is marked after the document is accepted? If only minor changes, then be marked as 1.1 (draft 1), if there is a larger change, then the 2.0 version (draft 1).     1) for version control of the requirements specification, the first version is marked as 1.0 (draft 1), and the next draft is marked 1.0 (draft 2).     2) document is accepted and marked as 1.0The official version, if only minor changes, then be marked as 1.1 (draft 1), if there is a larger change, then 2.0 (draft 1) 12, the standard modifier, what does the underscore mean? What does the underscore mean? A vertical dash at the margins of the page indicates the position of each change. (remember)     1) underline means delete     2) underline add      3) in the margin blank vertical dash indicates the position of each change 13, the requirements management chapter, the Change Control Committee, which may include which representatives?     1) Product or Program Management Department     2) project Management Department     3) Development Department      4) Testing or QA Department     5) Department of marketing or customer representative     6) to produce user documentation for the Division      7) Technical Support (    8) help desk or user support Hotline Department     9) configuration Management Department 14, in the requirements tracking, including four types of demand tracking capacity chain, Please outline it. (kee)     1)   Customer requirements can be traced back to demand, thus distinguishing between the need to be impacted by changes in the development process or at the end of development. Also ensure that the requirements specification includes all customer needs     2)   from the requirements can be traced to the corresponding customer needs, to confirm the source of each software requirements     3)   The requirements can be traced back to a specific product component, so that you know the product parts for each requirement     4)   from the product parts to the requirements, so that you know why each part exists 15. What is the requirement tracking capability matrix?     1)   Demand tracking capability matrix is a link between requirements and other elements 16, what is impact analysis, and what is the ability to do impact analysis?     1)   Impact analysis is an important part of demand management. Impact analysis can provide recommendations forAn accurate understanding of the change will help to make a sufficient amount of change approval decision     2)   Determine the changes to the existing system by testing the change content, or create a new system and evaluate the workload of each task. The ability to conduct impact analysis relies on the quality and completeness of the tracking capability data     , organization-level project management and large-scale project management 1. What are the 2 elements of project portfolio management?    1) Portfolio Management is a two-factor project portfolio management that ensures that all projects within an organization undergo risk and benefit analysis, balanced methodology    2): "Risk assessment" and "Improving resource utilization efficiency" 2, The traditional project management adopts the bottom-up management mode, and it is the management mode of the partial tactical type. Project Portfolio management?    1) Portfolio management is the top-down management approach, that is, the first to determine the organization's strategic objectives, priority to select the project in line with the organization's strategic objectives, the Organization's financial and resource capabilities to effectively implement project 3, the organization's strategic approach including goal-oriented and resource-oriented, In the IT world, which is the overwhelming majority?    1)   Goal-oriented is concerned with the external factors of the Organization, that is, what opportunities may exist in the market    2)   resource-oriented organizational internal factors, i.e. the core strengths established by the organization itself     in it, goal-oriented organizations account for the overwhelming majority of 4, what is the basic process of portfolio management?    1)   Project selection and prioritization 5, structured project selection and prioritization methods which three are included?    1)   Decision table Technology    2)   Financial Analysis    3)  DIPP Analysis 6, dipp= who divided by who? Dipp is less than 1, what does it mean?    1)  dipp=emv/etc   2)  emv: Refers to the expected monetary value of the project, if consideration of the payment risk factor, The expected currency value is the sum    3 of the product of each payment value and the payment probability)  etc: The cost of completion, which is calculated from the current point in time and estimated to be the cost that is still to be spent at the end of the project. Costs spent in the past are not tested as sunk costs   4) Dipp value is an indicator that describes the utilization of project resources. If the Dipp value is less than 1, it means that the actual cost of the project is higher than the budgeted cost. Then you should adjust or terminate such a project. 7. What are the characteristics of large and complex projects? (remember)    1) project team composed of    2 projects with a large project size and complex objectives    3) complex     4) The daily duties of large project managers are more focused on management responsibilities 8, judgment: The General project plan is focused on the project's activity plan, but for large projects, before the planning of activities, the project must first consider the process plan.    1) Correct 9, Judge: large-scale projects, must establish a process-based management system.    1) correct 10. What are the 2 main stages of a large IT project? Who will do the first stage? What about the 2nd stage?     1.  2 main phases of large IT projects        1) requirements definition phase         2) Requirements Implementation Phase     2.  first stage the requirements are defined in detail by a professional consulting firm. The result of the requirement definition as input to the implementation phase, and the role of the first stage consulting company in the project supervision of the requirement realization phase     3.  The second stage is completed by the system integration Company 11. When the requirement definition is complete, the project plan A larger revision should be made.     1) Correct 12, generally speaking, large-scale projects, according to which 3 levels to develop a work breakdown structure?     1)   Project organizational structure     2) product structure     3) life cycle 13, in large IT projects, Progress, cost, scope, quality, which is not suitable for distortion? What is the possibility that there is greater information distortion?     1) It project progress and cost actual performance information is relatively clear, should not be distorted     2However, there is a large potential for information distortion in the range and quality 

Outsourcing management, demand management, organization-level and major project management