PDA Use exception instruction manual

I. BACKGROUND notes

At present, the company's major hubs and transshipment stations have been found in the PDA business operation occurred in the "network card," The Landing platform update exception, the call network interface failed to get a pallet scan network anomaly "phenomenon. In order to better guide non-IT personnel docking regional it, PDA users refer to this manual for operation.

Second, the operation procedure

Moto Series PDA:

1,ping Package Test

First step, open start, select "Run" option

650) this.width=650; "src=" http://s3.51cto.com/wyfs02/M01/5B/1F/wKioL1UABu_huNWWAAMkGwdtKxw599.jpg "style=" float: none; "title=" 1.jpg "alt=" Wkiol1uabu_hunwwaamkgwdtkxw599.jpg "/>

Second step, enter cmd and press "enter"

650) this.width=650; "src=" http://s3.51cto.com/wyfs02/M01/5B/26/wKiom1UABdHw2st1AAO7G_R7f0A120.jpg "title=" 2.jpg " Style= "Float:none;" alt= "wkiom1uabdhw2st1aao7g_r7f0a120.jpg"/>

Step three, test the ping package, enter ping pda.deppon.com

650) this.width=650; "src=" http://s3.51cto.com/wyfs02/M02/5B/1F/wKioL1UABvDRcHT-AALpaxOZwKU608.jpg "title=" 3.jpg " Style= "Float:none;" alt= "wkiol1uabvdrcht-aalpaxozwku608.jpg"/>

650) this.width=650; "src=" http://s3.51cto.com/wyfs02/M02/5B/26/wKiom1UABdLQyfxhAAN1I5SIoUM410.jpg "title=" 4.jpg " Style= "Float:none;" alt= "wkiom1uabdlqyfxhaan1i5sioum410.jpg"/>

The result of the ping package test in the figure is that the ping package test is no exception, there is no packet loss, and the network latency is normal in 10-20 milliseconds.

2. Access to Application Testing

First step, desktop select Browser, double-click to open:

650) this.width=650; "src=" http://s3.51cto.com/wyfs02/M00/5B/1F/wKioL1UABvHC2el9AAOq_TK0pLY263.jpg "title=" 5.jpg " Style= "Float:none;" alt= "wkiol1uabvhc2el9aaoq_tk0ply263.jpg"/>

The second step is to enter an extranet address, such as www.qq.com or www.sina.com

650) this.width=650; "src=" http://s3.51cto.com/wyfs02/M01/5B/20/wKioL1UABvHR7V_xAAN2w9HR058261.jpg "title=" 6.jpg " Style= "Float:left;" alt= "wkiol1uabvhr7v_xaan2w9hr058261.jpg"/>

The figure shows that Internet Explorer can open the website normally, in which case the wireless network is operating normally.

Third, the matters needing attention

1, in the "Ping package Test" and "access to application Testing", please use two of the same brand, the same model of PDA testing.

2, for a, or the number of PDA has an abnormal situation, complete two types of tests, the test results to inform the regional it, and then by the regional it crawl network equipment logs, PDA equipment logs and complete the Regional fault information table.

3, for large-area PDA has abnormal situation, in the completion of the "Attention matters" in the second item, please report it desk.

4, if there is abnormal please call to the hotline and Monitoring team: Night Shift Tel: 13774345550, monitoring on duty phone: 021-31068323.

PDA Use exception instruction manual