Plug-ins and bug handling modes in online game operations

Cnbird

Basically, such problems rely on two main channels:

1. the gamer reports and follows the customer service path. The customer service plays the role of event and problem management. Once a problem is transferred to R & D, the internal process is entered, display the Process status and full monitoring before the customer service, O & M, R & D, and product functions (in the actual environment, customer service events, problem management platforms, and subsequent workflow platforms, and BI may be an internal information management platform of the company, which is easy to understand when drawing pictures)

2. active monitoring: the client plug-ins interact with the server. The server cabinet switch port image is used for data flow monitoring. layer-7 proxy filtering is a reference from private servers, in special circumstances, emergency services can be enabled, such as filtering out malformed packages with obvious characteristics. In fact, these ideas belong to IDS and IPS, which are not suitable only for those boxes of professional security products.

The system design and implementation mainly involve how the front-end data is converted into valid back-end process data, as well as high-speed changes, tracking, and sharing of various process information. If there is no time, you may be able to draw a full-platform model.