"Potential Energy" Cultivation of project managers)

Http://www.cnblogs.com/2hill/archive/2012/04/01/2428316.html

 

I have heard that, as a project manager, I have to work in the company for at least two years and be at least thirty years old. I was still young and did not bother with these two points. But now, I understand it very well. It is difficult to coordinate resources horizontally because the company has a short working time and is not familiar with the personnel. If it is too old, it is not calm and practical, and it is difficult to achieve fast communication.

 

As an IT enterprise, many project managers start from the grass-roots level, with good technology, rich experience, and familiarity with industry knowledge. As a project manager, I feel that I have no doubt about the team's leadership ability. I don't think there will be problems with communication. Here, I don't want to explain anything about it. I just want to give examples and tell stories.

For example.

Go to the financial report, the cashier said that the ticket is not correct, the company's financial system requires that the meal fee and the transportation fee be separated, and the re-posted will be returned. Paste the form so that the cashier can complete the form and ask the boss to sign the form. If the boss goes out, there is no way, so tomorrow will be the day. Tomorrow, the boss will be on a business trip.

It was hard to wait for the boss to sign the letter and get it to the Finance Office. The cashier said that there is no money in the finance, and the ticket should be placed here for two days. After a few days of delay, the ticket pressure may not be reported, and all expenses in the project have to be paid, seriously affecting work mood. It should be noted that it is normal to have no cash in finance, and of course it is not completely absent. We still need to leave some expenses to cope with daily expenses, it depends on the financial mood.

For another scenario.

When the invoice was obtained to the finance room, the cashier did not pass the examination and opened the ticket directly: "How did you do it? Didn't you see the financial system just announced? Why are you busy all day? Forget it. Let it go. The boss is not here anyway. I'll fix it later. I don't expect you to do this. What should you do? I will throw it out next time ."

Two days later, the finance department called and said, "Do you want any money? The company has paid back, and it's time to get the money ." Then the project manager directly signs the Finance Account and takes the money. The invoice boss has signed the money, and the whole process has been done by the cashier.

 

The difference between a project manager and an old employee's project manager during resource coordination is obvious.

Why can't the PM properly coordinate resources. Because he is not familiar with his colleagues, his team will be very supportive of him, while others are not necessarily. People only follow the rules for you, which may not affect your work, but will not push your work.

The Project Manager of an old employee is familiar with all Department personnel, and the boss trusts him very much. In this way, the handling work will be smooth. For example, as mentioned above, the cashier will help you post a ticket and then get the boss for you. The boss is confident in the project manager and the cashier, you can directly sign the signature. When the project manager returns for a business trip, he can receive the money, which is much more efficient.

Here is another example.

The project is nearing completion. All functions are almost finished, and the project completion progress is also marked as 90%. The project manager knows that the subsequent repairs and supplements will take a lot of time for testing and adjustment. The company's project management is incomplete, and many hidden things cannot be revealed. At this time, the customer puts forward some new requirements and is eager to complete them.

If you tell the boss that it will take three more months to work now, the boss certainly does not agree, because it has completed 90%, the rest of the work has not been processed in two weeks, and it is inevitable that it will be increased by three months. If you tell the customer that there is really no energy for new features, the customer will say that it will not be accepted if it is not done.

No one dares to offend the project manager. The project manager understands the key issues, but does not know how to persuade others. You only need to stick your head down. As a result, the project was postponed, the quality was reduced, and the project was barely accepted. There were still a lot of problems. The most important reason is the increased work intensity, working overtime, and the passion of team members. After the project is over, a large number of Members leave the company.

 

If the project manager has another idea. First, instill in the team members "half a 90" in the industry. The more complex and trivial the team members are, the more they cannot relax. Maintain the enthusiasm of members as much as possible. On the one hand, explain the situation to the company and explain the specific causes of the problem through the project management knowledge, especially the project ending management. There are still many things to do, either after the code is written or after the project is finished. In a word, it is wise to explain the truth and actively apply for resources from the company, especially to extend the project time ).

On the other hand, we should communicate with the customer manager and even private banquets to promote our feelings. Put some new functions into project operation and maintenance as much as possible, or implement them in Project Phase II. If the customer persists, it is best to persuade him to lower the quality requirements and put himself in the case of acceptance. It promises to Improve the Quality in O & M.

The entire situation should be explained to the team members for their understanding and support. You should also explain the situation to the company and apply for as many additional benefits as possible.

 

From this example, we can see that the work done by the project manager is not "high-tech", but non-technical but important. For different objects, such as team members, company executives, and customer owners, analyze the interests and concerns, weigh the interests, and break through each other.

A young project manager and an old project manager have different styles when dealing with these things. As in the previous example, the customer manager is generally not too young. in his thirties, the project manager is too young and experienced, it is not easy to communicate with each other on an equal footing. Even if he understands the truth, it is difficult for others to support their work.

Tell a story

Many years ago, when I was a young man, I liked playing chess. In school, I could basically win. I could always win. I couldn't win either. I can't explain it, and I am too lazy to practice it.

Later, I had a spare time in school. A teacher from the provincial Chess Association organized a chess lesson. I went late and only listened for half a day. The general meaning is that, when playing chess, you need to talk about the "social view" and "strategy", such as the five strategies of the central bureau, if a game is killed or fails to be killed, it is superior. If the game is not dominant, it takes the lead. If it does not take the lead, it takes more than one child. If it does not take more than one child, it will sum up. What other gunshots are there, the trojan horse, and the home of the bureau. I didn't talk about how to play chess, nor did I play chess or play chess in the classroom.

I didn't take it seriously, and I rarely played chess afterwards.

After many years, after graduation, I got together and had nothing to worry about. I made two orders with one student. At the beginning, he asked me if I had played chess in the past two years. I said no. He ridiculed me and said, "If you didn't win me before, you won't win today ". I agree with each other with a smile. It's just a play. Why bother.

However, as soon as the game was opened, he was dumpfounded and had been in a bad position, and he had to lose in every game. He was surprised, and I was surprised. After that, I thought about it seriously and thought that the chess lesson affected me. People have almost the same thinking and computing abilities, and different ways of thinking make the results quite different. He saw the game, and I saw the game ". It is not chess that decides the victory or defeat.

 

After a few years, I am no longer young, but I am still young. One time I was playing with a friend, and one of his friends was also there. After dinner, I had nothing to do. I happened to have a pair of chess games, so I had a few games with his friends. They are older than me and are in their thirds. However, I did not think that the level is quite good. I had two victories in three games, and I was quite self-satisfied.

After he left, my friend asked me, "How is his level ?" I took some "Modesty" and said to myself: "He is very good. I almost lost. Fortunately, I have two victories in three games, but I have a slight victory ."

After hearing this, my friend laughed: "Do you know what he did? He sells insurance. Anyone who sells insurance may be his potential customers. He will naturally not win you, not only win you, but also win your face. This is the master. He used to be at the Chess Association. Playing chess is called Niu x dead ."

After hearing this, I am so ashamed. I am concerned with "board games". What people care about is beyond the board. Different eyes, different views, and different control points. winning or losing is not important. What matters is winning or losing, which is more beneficial to you, then there is "How to Lose" and "how to win ". Chess is just a piece. It is not chess that determines success or failure.

 

I want to tell this story to explain that a project manager must have a holistic view of the projects he operates on. Moreover, the perspective cannot be limited to the project itself. Only by clarifying your own positioning and understanding the external environment can we maximize the influence on all elements of the entire "Bureau". This influence is called "trend ". In this case, you have a clear scope of influence, but your influence cannot be limited to the team itself.

Is it easy to do this? Of course not easy. As stated at the beginning of the article, "as a project manager, you must work in the company for at least two years and be at least thirty years old ." In this way, it is possible to do better.