Problem with ORA-27468 error in customer 10.2.0.4 environment Alert Log

Customer 10.2.0.4 Environmental Alert Log ORA-27468 Error Problem customer 10.2.0.4 Environmental Alert Log ORA-27468 error. Error details: Errors in file/u01/app/oracle/admin/orcl/bdump/orcl1_j000_18724.trc: ORA-12012: error on auto execute of job 42791ORA-27468: "EXFSYS. RLM $ EVTCLEANUP "is locked by another process www.2cto.com. The cause of this error is that catupgrd is not executed during the upgrade. instead, some scripts for database creation are executed, such as catalog. SQL and catproc. SQL. As a result, only the version of the CATALOG view and system PACKAGE and TYPE is updated to 10.2.0.4, while the version of components in other databases is not upgraded, and it is still 10.2.0.1. ORA-12012 ORA-27468 In the MOS document: "SYS. this error is described in PURGE_LOG "is Locked by Another Process [ID 751884.1]. This problem may occur between 10.2.0.2 and 10.2.0.5. The solution is simple and catbupgrd is executed during idle time. SQL to complete subsequent operations on the Upgrade Component.