Proper name for information system O & M

Proper name for information system O & M
I have been working in XXXX for a long time. My main tasks include: software R & D, O & M of ECT and jnjg platforms, system implementation, and others, most of the time I am engaged in O & M work (this also proves the life cycle theory of the Information System ). With the above work experience, I feel more about O & M. In fact, most of my software R & D tasks come from the requirements raised by customers in O & M.
For O & M work, I believe that anything other than the R & D, sales, and implementation of information systems belongs to O & M work. All problems that have not been solved in the R & D, sales, and implementation of information systems, all belong to the scope of O & M work to be processed. Due to the particularity of the ECT system, the O & M work of the ECT system has to deal with more problems, and many problems are very difficult. Whether in communication or technical processing.
O & M work is like dancing with feet. There are many restrictions. If R & D is about explosive power, O & M is about endurance and skill. Therefore, the O & M work is very practical. The O & M work of the information system is not from R & D and sales. It is no less difficult to communicate with the technology and management of the O & M work, my experience and experience in ECT system O & M Program Code If printed, It is not exaggerated to say that it can be filled with several large baskets, and the deeper it is, the more difficult it is to increase in Geometric Order.
"Chunjiang plumbing duck Xianzhi", O & M personnel who have long-term contact with systems and customers know more about systems and customers than general R & D personnel. In an innovative society, frontline O & M personnel often see the shortcomings of the original system, innovation points, and new benefits. I have summarized, proposed, and developed an RRF platform system similar to XX Baobao in my long-term O & M work. Second, most of the information system product upgrades come from feedback from frontline O & M personnel. This is especially evident in the O & M of the ECT system.
Finally, R & D is "a painful time, a happy life", and O & M is a "painful and happy life ". Focusing on O & M is the future of the company.