"2015 China Knowledge Management Forum Speech" content shorthand and lecture ppt download

【 Learn how to do enterprise knowledge management】
The 40th issue of "from know to line: knowledge management Implementation Training" course held in March, knowledge management implementation of compulsory courses, the year before the registration of preferential! Contact/qq:5119 56894 Tel: 010-62925738

December 25, 2015, "2015 China Knowledge Management Forum" held in Renmin University, this year's theme is "Change, challenge, opportunity." Since 2004, "China Knowledge Management Forum" began to hold, this is the 12th time.

Please refer to the following shorthand for guest theme sharing in this forum!

If you want to get forum speakers ppt, please pay attention to China Knowledge Management Center number Kmcenter.

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———-the following ———— the content of the forum presentation –

1. Keynote speech: Challenges and opportunities for knowledge management

Speaker: Zhang Bin Professor, School of information Resources Management, Renmin University of China

2. Keynote speech: Exploration of knowledge management practice of software company

Speaker: Dong, Director of scientific and technological knowledge

Send "2015forum" to the public number: Kmcenter, you can get the PowerPoint presentation of the PDF file!

3. Keynote speech: Discover Your wisdom

Shared by: Professor Win Youque, Xidian University

Send "2015forum" to the public number: Kmcenter, you can get the PowerPoint presentation of the PDF file!

4. Keynote speech: B-side of knowledge management

Speaker: Director, Tianzhigang Knowledge Management Center

Send "2015forum" to the public number: Kmcenter, you can get the PowerPoint presentation of the PDF file!

———— –2014 China Knowledge Management forum ———————-

2014 Chinese Knowledge Management Forum speech content (keynote speech, micro-sharing)

Learn to do Enterprise Knowledge Management: Implementing training courses from knowledge management

Knowledge Management Group

Personal knowledge management, enterprise knowledge management, Knowledge Base Group, can be added by the personal number "5119 56894" after the invitation to enter, welcome to hook up, annotated work background information!

In the China Knowledge Management Center's public account "Kmcenter", we share a lot of information on knowledge management, follow-up will continue to share through this channel. Interested in can download read:

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Send "1" or "help" to get help!

——— Enterprise Knowledge management viewpoint and square law ———

1, send "enterprise knowledge management" or "knowledge management implementation" can obtain "Enterprise knowledge Management implementation Password" article;

2, send "BSF" or "implementation principle" can obtain "Enterprise knowledge management implementation of the BSF principle" article;

3, send "knowledge management problem" can get "why their knowledge management do not go on?" Article

4, send "knowledge management step" or "implementation Step" to obtain "knowledge management is not management knowledge" article;

5, send "knowledge production" or "knowledge resources" can obtain "focus on knowledge production and resources of the Model no future" article;

6, send "professionals" or "core competencies" to obtain "professional knowledge management needs what kind of core competencies" article;

7, send "understanding knowledge management" or "popular" can get "Tianzhigang teach you how to speak knowledge management" article;

8, send "power" or "Can't Stop" to obtain "let knowledge management can not stop" speech ppt and text content.

9, send "management problem" or "knowledge management method" can obtain Tianzhigang "use knowledge management method to solve enterprise management problem" PPT;

10, send "new knowledge management" or "NKM" can get Tianzhigang "new knowledge Management" lecture ppt and text version;

11, send "planning" or "Knowledge management planning" to obtain "how to do knowledge management planning" information;

12, send "decryption" "decision" or "KM20" can obtain "Tianzhigang: China's second generation of knowledge management decryption" PPT;

13, send "understanding" or "Lijie" can obtain "This understanding knowledge management management" PPT;

14, send "knowledge management personnel" or "CKO" can obtain "what kind of person is suitable for enterprise knowledge management" article;

15, send "knowledge management assessment" or "assessment" to obtain "Kmcenter Enterprise Knowledge Management Evaluation System" article;

16, send "manufacturing" or "manufacturing enterprise" can obtain "manufacturing enterprise knowledge management, walk up!" Article

——— personal knowledge management viewpoint and method ———

1, send "principle" or "personal knowledge management" to obtain "29 principles of personal knowledge management" article;

2. Send "knowledge system" or "knowledge structure" to get "video | Really learned what kind of experience, knowledge system is a ghost?" Article

3, send "learning ability" or "Learning ability Test" can obtain "individual learning ability Test problem", self-test;

4, send "PKM software" or "PKM tool" to obtain "personal knowledge management common software tools Introduction (2015 Latest version)" article;

——— Call center Knowledge Base View ———

1, send "knowledge base construction" or "construction step" can obtain "knowledge base construction of 5 steps" full text;

2, send "knowledge base content" or "customer language" to obtain "clearly knowledge base has content, why users, agents can not find?" Full-text

3, send "smart customer service" or "Smart customer services" to obtain "no excellent knowledge base, intelligent Customer service is a legend" to obtain the method;

4, send "call center" to obtain "2015 China call Center Knowledge Base development of 5 trends" full text;

5, send "Callcenter" to obtain "2014 China call Center Knowledge Base development of 5 trends" full text;

6, send "request Report" or "2015 report" to obtain "2015 China call Center Knowledge Base status and problem report" method of request;

7, send "seminar" or "20150811" to obtain "20150811 call center Knowledge Base Construction and operation of online discussion" request method;

——— Training and reporting ———

1, send "knowledge base" "Knowledge base construction" or "Knowledge base operation" to obtain "knowledge base construction and Operation Treasure (2015 upgrade version)" Introduction;

2, send "knowledge management system" or "knowledge management software" can obtain "how to choose knowledge Management System (2015 edition)" Introduction;

3, send "course" or "training" to obtain "Kmcenter Course system" course introduction;

4, send "from know to Line" or "congzhidaoxing" can obtain "from know to line: knowledge management Implementation Training" course introduction, Enterprise knowledge management implementation of compulsory course;

5, send "CC course" or "cc Knowledge base" To obtain the "Call center Knowledge Base building and Operation Training" course introduction;

6, send "talent training" or "excellent password" to obtain "excellent password: Uncover the essence of Excellence Talent" course introduction;

This article is from the "Tianzhigang: Knowledge Issues" blog, please be sure to keep this source http://tianzhigang.blog.51cto.com/917065/1735219

"2015 China Knowledge Management Forum Speech" content shorthand and lecture ppt download