"Personal experience" Huaxia bank credit card depressing thing!

August, because the company's salary card has been huaxia, will not open the card to send 300 yuan gift of temptation in the unit cafeteria filled with Huaxia credit card application list. At that time filled out with Huaxia debit card automatically associated with the full repayment requirements.

More than 20 days later, in the days before getting the card, received a message from Huaxia Bank, said the debit card and credit card association failed. At that time, the credit card consultation. The result is that the binding failed, let me get the card after my own phone binding on it.

Really get Huaxia credit card, then open the card, let after binding debit card. The card information is also found on the service phone.

Depressed things began, one months later in November, received Huaxia credit card customer service telephone, told me last month's repayment did not pay on time, urging me to repay. Very cautious to check the balance of the Chinese debit card, check the credit card has been issued last month---confirmed that the amount of money in the debit card is definitely enough to deduct money, and hit the Chinese credit card query binding relationship. No problem: "Prompt repayment card number XXXXXX, full repayment".

Next imaginable, I called the credit card, customer service said that she can only find the binding failure, let me ask the debit card customer service. My debit card customer service said I could find the status and the payment card number I heard on the phone and the full repayment status, let me look for a credit card. I was kicked around like a ball. The fire complained about the credit card. The other side only said that it was recorded. I'd better go check the counter.

Last weekend, I went to the North Beach of Huaxia Bank A check, incredibly really two card name inconsistent.
The name of the debit card is: x x
The name of the credit card is: XX

Two more spaces, it hurts me. I have more than 40 interest on my bill and a late fee of 11 yuan. More abominable is the credit record of the arrears. Now the complaint, the other side also said the record down to see if you can help me to cancel the two interest and late fees, to apply for the elimination of current arrears of credit records.

Waiting to be processed.

A very doubtful question:
1. Do not understand, a huge system, the database can not handle the space.
2. When binding, why not use the identity card number to do the binding, but also to bind by name.