"Project Dynamic" Pigoss BSM it operation and maintenance monitoring platform Beijing Wan Hing Construction Group Co., Ltd.

Case Industry: Enterprise Group

Project implementation time: Year

1 Project Background

Beijing Wan Hing Construction Group Co., Ltd. was founded in 1985 years, is a building, municipal, decoration, real estate development as the four pillars of the industry's large-scale integrated construction enterprise group. Million Hing group registered capital 3.06 billion, the existing total assets of more than billion, the enterprise has a large number of high-quality professional and technical management personnel , including senior professional and technical personnel more than a person, national level, level two registered construction Division people. The annual open- up area of about million square meters, Jian ' an value of about billion yuan. Wan Hing Group is also actively involved in social welfare undertakings, the cumulative contribution of more than million yuan.

In order to ensure the stable operation of each business, IT is necessary to carry out a cross-platform 7X-hour monitoring of the IT base resources, so as to detect problems in advance and pinpoint the points of failure. To provide a solid guarantee for the stable operation of the group's business systems.

After many comparisons and evaluations, Beijing Wan Hing Construction Group Co., Ltd. finally selected the pigoss BSM it operation and maintenance system, the server, network equipment, security equipment and Oracle data and other it resources to carry out a full range of , unified monitoring and event management.

2 Building goals

2.1 realize proactive early warning management, realize the replacement of manual patrol monitoring and management, reverse the service state of IT operation and maintenance passive fire fighting, avoid blind spot detection, establish an effective early warning mechanism , and maintain it operation monitoring and IT Project construction is growing synchronously.

2.2 Achieve unified monitoring of it infrastructure, across all technical levels, equipment vendors, it resources (architecture) to achieve unified monitoring and centralized management, to achieve the business application system processes, logs, ports unified monitoring.

2.3. achieve centralized event alarm management, based on centralized monitoring Center unified event and alarm platform, can centrally manage all monitoring resources from the exception events.

2.4. achieve a unified platform for IT operation and maintenance, with complete daily operations management functions, including: real-time state management, performance management, topology presentation, report analysis, resource query, unified Security certification, user Rights Management.

2.5. Achieve it building and management interaction, to achieve continuous records, tracking and evaluation of it operational performance data, can continuously for it Continuous development to provide scientific analysis and guidance and data support.

3 Solution Solutions

The pigoss BSM ( Business Services Management)IT Operations System employs a service-oriented, object-oriented design concept that provides unified event management and unified report management and interface display on the basis of extensive cross-platform monitoring.

By deploying a plug-and-play hardware It infrastructure infrastructure monitoring platform, capturing the operational status of it infrastructure Resources, refining and presenting it operations information, providing it Basic Equipment Resources 7x hours of uninterrupted monitoring, monitoring range includes: network switches, routers, firewalls, servers, databases, Internet applications, processes, log files and so on.

Pigoss BSM IT operation and maintenance system integrates multi-level IT resources monitoring, including performance monitoring, event management, report management and other complete specifications of the functional modules. At the same time, the product's unique topology-related configuration tool can flexibly define the relationship management model of the customer's physical device to IT Resources, and provide the association from macro to micro, from topological logic layer to device technology layer.

Pigoss BSM IT The data acquisition layer contained in the operation and maintenance system can comprehensively monitor the server, database and other equipments, and change the tedious operation of different management tools to manage different devices. At the same time, it can be used for various operating systems (Windows,Linux,Solaris,HP-UX,AIX, Kirin, wave Tissot K1 ) Basic performance indicators are monitored.

Pigoss BSM IT operation and maintenance system for network equipment status monitoring in the main SNMP mode, but also through the Syslog,Trap protocol passively receive network equipment sent by the alarm, through the ICMP The protocol detects the performance of the line. Through JDBC, The mainstream database is monitored, including Oracle,DB2,sql Server,Mysql , etc. There are detailed monitoring metrics for common user connections, memory usage, table space usage, and physical file usage.

Pigoss BSM IT operation and maintenance system for the data collection of the managed resources support "auto-discovery" and manual input two ways to configure the configuration parameters of the monitored objects, and through the active wheel patrol mechanism, using SNMP,Agent and other acquisition methods to achieve performance data acquisition. There are several ways to integrate and receive alarm information and data from third-party management tools and user-owned systems.

Legend: Auto Discovery

Pigoss BSM IT operation and maintenance system user interface friendly, intuitive, fast, easy to operate. Support the All-Chinese Web interface, support HTTPS protocol, no need to install any additional clients. Login homepage based on portal display, you can set the Portal homepage content and form. Different administrator login can be based on their own current monitoring focus, for the Home Module window content, location, size can be adjusted at any time.

Home Portal should support self-setting focus window, support multi-user interface filtering function, users with different permissions can log into different operation and resource view interface;

Pigoss BSM Monitoring homepage Portal

Pigoss BSM IT The operations system can present the current state of the main indicator in the form of views for most resources.

Resource View

Centralized event management is one of the most important management functions of Pigoss BSM IT operation and maintenance system, which provides the functions of triggering, querying, notifying, processing and statistic analysis of event centralized. At the same time, the default alarm notification template is provided, and the alarm notification template can be set flexibly, and the specific information of setting notification is fully customized to facilitate the sending of mail or SMS.

Pigoss BSM IT operation and Maintenance system provides the trend curve, unhandled event display, handled event presentation, event report, event Alert, alarm of event, and short message alarm of event to help system administrator to make real-time query, analysis and statistics. For the results of the analysis can be custom time automatic refresh, log real-time analysis support in memory, improve the response speed.

Pigoss BSM IT operation and Maintenance system provides perfect report statistic function, in which the basic edition covers system report,top-n Report, general report, Alarm report Four report module, fully meet the essential report output demand.

4 Program Advantages

4.1 High Reliability

The use of hardware and software integrated equipment, can support 7x24 hours of uninterrupted mass collection work, core operating system using Linux/unix system core, and advanced built-in database and middleware technology, after rigorous and full performance testing, The system has higher data processing efficiency and stability. Hardware and software fault tolerance, compatibility, backup and recovery of data storage are more efficient.

4.2 Avoid integration risks

The traditional integrated IT Monitoring Management scheme is a collection management software, server, database software integration project, implementation will involve multi-vendor software products complex installation and integration, the entire system implementation and maintenance of high complexity.

Pigoss BSM IT operation and maintenance systems products are engineered to eliminate complexity, offering more product solutions, rapid deployment, plug-and-play, and the hassle of complex software installation and integration processes. It also provides plug-and-play initialization configuration, eliminating the need for additional servers and third-party databases, reducing unnecessary integration and implementation risks.

Customer gave Pigoss BSM it operation and maintenance system is fully affirmed and highly appraised, will be the group it system and business system stable operation to provide a solid guarantee.

Learn more about the operations monitoring tool to follow Pigoss official website www.netistate.com

"Project Dynamic" Pigoss BSM it operation and maintenance monitoring platform Beijing Wan Hing Construction Group Co., Ltd.