Rational product customer service resources

You can submit your question (PMR: Problem Management Record) to the IBM Rational product Customer Service Team in three ways.

1. Phone number
Toll Free: 10-8006-100349

* On this page, you can find the customer service number of other products.
Http://www.ibm.com/planetwide/cn/

2. Email
IBM Rational customer support email address

Sw_support_ap@au1.ibm.com

3. Sr (PMR submitted on Webpage)
Http://www-01.ibm.com/software/support/probsub.html

4. added the customer service portal IBM Rational Electronic Support
Http://jazz.net/eguide
All the support you need is just a click away!

* The preceding methods support English, Mandarin, Japanese, and Korean.