Read the fourth chapter of the Boulevard to Jane

21st century is a social society. Every day in our lives we communicate with others. Communicate with us anytime, anywhere, communication is our work, life of lubricants. Communication is the bridge and link to eliminate the diaphragm, reach a common vision, and move towards a common goal. Communication is a learning, sharing process, in exchange can learn each other's strengths and skills, improve personal accomplishment, and constantly improve themselves.

The cooperation of a team, the normal conduct of a cooperation, the most important thing is to communicate. Recently read the fourth chapter of "Boulevard to Jane", for our communication in this aspect of the guidance of the maze. I think there are three main points in achieving effective communication.

One is correct, that is, the correctness of communication information. The correct transmission of information is the basis for the smooth development of work. In communication, we may be affected by the objective environment or subjective emotion, can not convey the information to the other party correctly, this will affect or delay the work. In the transmission of information, our expression and appeal must be complete, systematic, accurate, and, if necessary, to verify and confirm that the other party is accurately accepted. Only the correct transmission of information, it is possible to get information to take root, harvest results, so that our work life more relaxed and enjoyable.

The second is complete, that is, in the communication, the two sides will say the content of their own complete. Information integrity is the guarantee of smooth work, if the information is fragmented, incomplete, we will be difficult to make the right judgments and scientific decision-making, the implementation of the inevitable aliasing. If we pass the information to each other completely, and there are other information, the other side feel not only our sincerity, but also understand our sincerity.

Three is the YANZHIYOUWU, namely in the communication must have the fact, has the evidence. It is most persuasive to speak with facts and credentials, especially in sensitive areas where Yanzhiyouwu is more useful. Put aside the emotional relationship, rational communication and deal with the problem. On the matter is not people, both sides use the fact to speak, to remove the speculation, heard and so on the content, rational transmission of the correct information to each other, let each other know what to do, what the extent to do.

And the author introduces us to a method of communication with the customer, the most simple communication. In a small project to implement the plan, the plan only three: In one months, only three contacts with customers, three contacts, there can be at most one interview opportunity, one months later, the submission of all the needs of research reports, needs analysis and the project's vision plan. This can improve the efficiency of both sides, and in the customer's perspective, a small project will not delay the communication for a long time, can save time, but also to meet the needs. It should be clear that ensuring the effectiveness of every communication is the most important thing. Communication is not a simple matter of making a phone call or having a customer eat. Every communication opportunity you get is an opportunity to get to know the deeper needs of your customers, so it's a good idea to design all the questions and questions before you meet them.

Therefore, as long as the effective way, whether UML or vernacular, can, the most important thing is not a mere formality

Read the fourth chapter of the Boulevard to Jane