Requirements of customers, employees, investors, and society for outsourcing service providers

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• 1.1 Basic Requirements
• 1.2 advanced requirements
• 4.1 Basic Requirements
• 4.2 advanced requirements

In order to study the management aspects of outsourcing service providers, in addition to analyzing the reasons for outsourcing, risks, failures, and expectations of customers as contractors, we are now considering this from the perspective of service providers.

We mainly consider the requirements of customers, employees, investors, and society for service providers. In escm, a total of 23 requirements are listed to prove that they are well-known in the service management field.

I will list 26 requirements based on four aspects.

1. Customer requirements 1.1 Basic Requirements
1. low cost
2. Professional Services
3. Strong Risk Control
4. ensure Service Security
5. ensure Service Quality
6. continuous service capability
7. high performance
8. good communication skills
9. able to manage staff mobility, especially key staff mobility issues
10. provide services as required by the contract
11. professional problem and accident response
12. requirement understanding and control capabilities
13. effectively control changes
14. excellent ability to respond to changes
    1.2 advanced requirements
15. continuous improvement of performance
16. improve technical, business, and management capabilities in advance to serve customers
17. understand the customer from the customer's perspective
18. grow together
    2 investors' requirements
19. sustained profitability
    3 social requirements
20. assume social responsibility
    4. Requirements of employees: 4.1 basic requirements
21. ensure standard of living
22. fair payment
23. fair promotion mechanism
24. clear performance standards and evaluations
    4.2 advanced requirements
25. proud companies
26. clear goals