Resolve IIS5 HTTP500 Internal Error

Source: Internet
Author: User
Tags date format error code iis log system log domain metabase
iis| Error | Resolve |iis IIS5 HTTP500 Internal Error resolution

I. Error performance

IIS5 HTTP 500 Internal server error is one of our common errors, its main error is that the ASP program can not browse but HTM static Web page is not affected. In addition, when errors occur, the system event log and the security event log have corresponding records.

Specifically as follows:


A The performance in IE


The following error occurs when you browse to an ASP page that previously worked correctly:


Web page cannot be displayed

The page you are trying to access has a problem and cannot be displayed.

Please try the following actions:


Open the http://127.0.0.1 home page for a link to the information you want.

Click the Refresh button, or try again later.


HTTP 500-Internal server error

Internet Information Services


Technical information (Personal support)


Detailed information:

Microsoft Support


Or is:

Server Application Error

The server has encountered an error while loading a application during the processing of your of request. Please refer to the event log for more detail information. Please contact the server Administrator for assistance.


(ii) Security log records (2 article)

Event Type: Failure audit

Event Source: Security

Event Type: Logon/Logoff

Event id:529

Date: 2001-9-9

Event: 11:17:07

User: NT Authority\System

Computer: MYSERVER

Describe:

Login failed:

Reason: Unknown user name or bad password

User name: Iwam_myserver

Domain: Mydom

Logon Type: 4

Logon process: Advapi

Authentication Package: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0

Workstation Name: MYSERVER


Event Type: Failure audit

Event Source: Security

Event Type: Account Login

Event id:681

Date: 2001-9-9

Event: 11:17:07

User: NT Authority\System

Computer: MYSERVER

Describe:

Log on to account: Iwam_myserver

Logged in User: Microsoft_authentication_package_v1_0

From workstation: MYSERVER

did not succeed. The error code is: 3221225578


(iii) records in the System log (2 article)

Event Type: Error

Event Source: DCOM

Event Type: None

Event id:10004

Date: 2001-9-9

Event: 11:20:26

Users: N/A

Computer: MYSERVER

Describe:

DCOM encountered an error ' Unable to update password. The value provided to the new password contains values that are not allowed in the password. "and cannot log on to the. \iwam_myserver to run the server:

{3D14228D-FBE1-11D0-995D-00C04FD919C1}


Event Type: Warning

Event Source: W3SVC

Event Type: None

Event id:36

Date: 2001-9-9

Event: 11:20:26

Users: N/A

Computer: MYSERVER

Describe:

The server failed to transfer to the application '/lm/w3svc/4/root '. Error is ' RunAs ' format must be < domain >\< username > or just < username > '.

To get more information about this message, please visit the Microsoft Online Support site: http://www.microsoft.com/contentredirect.asp.

Two. Causal analysis

Comprehensive analysis of the above error performance we can see, mainly because the IWAM account (in My computer is the Iwam_myserver account) of the password error caused an HTTP 500 internal error.


In the detailed analysis of the causes of HTTP500 internal errors, first of IWAM account for a brief introduction: IWAM account is installed IIS5 when the system automatically set up a built-in account, mainly for the start of the process outside the application of Internet Information Services. The name of the IWAM account differs depending on the NetBIOS name of each computer, and the common format is iwam_machine, which consists of the "IWAM" prefix, the connector "_" plus the NetBIOS name of the computer. My computer's NetBIOS name is MYSERVER, so the name of the IWAM account on my computer is Iwam_myserver, which is very similar to the way IIS Anonymous account Isur_machine is named.


IWAM account is established by active Directory, IIS metabase database and COM + application tripartite use, the account password is saved by three parties, and the operating system is responsible for the three-party saved IWAM Password synchronization work. According to common sense, the operating system is responsible for the work we can rest assured that there is no need to worry about mistakes, but I do not know is a bug or other reasons, the system of the IWAM account password synchronization work will sometimes fail, so that the three-party IWAM account password is not uniform. When IIS or COM + applications log on to the system using the wrong IWAM password, the system rejects the request because of a password error when the IIS Out-of-process pooled applications is started, causing IIS out-of-process pooled Applications failed to start, which is what we see in the ID10004 Error event "cannot run server {3d14228d-fbe1-11d0-995d-00c04fd919c1}" (Here { 3D14228D-FBE1-11D0-995D-00C04FD919C1} is an IIS Out-of-process pooled applications key) and cannot be transferred to the IIS5 application, and HTTP 500 internal errors are generated.

Three. Solutions


Knowing the cause of the HTTP 500 internal error is easier to solve, which is the password for manually synchronizing IWAM accounts in active Directory, IIS metabase database, and COM + applications.

The specific operation in three steps, all need to log on to the computer as an administrator to provide sufficient operational rights (IWAM account to Iwam_myserver for example).


(i) Change active Dire

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